Help desk manager Jobs in Miami, FL
Last updated: 1 day ago
We are currently seeking a skilled.As a third-party agency, we’re partnering with a well-established organization looking to bolster their technical support with a strong leader.The ideal candidate...Show moreLast updated: 30+ days ago
Description & Requirements Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC (Centers for Medicare and Medicaid Services Business Operations Suppor...Show moreLast updated: 7 days ago
We are on a mission to become the leading force in residential property management services.The global residential property management industry is currently undergoing a digital transformation and ...Show moreLast updated: 14 days ago
The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and t...Show moreLast updated: 2 days ago
Directly supervises all front desk personnel and ensures proper completion of all front office duties.Directs and coordinates the activities of the front desk, reservations, guest services, and tel...Show moreLast updated: 4 days ago
LAC Facultative Desk, General Manager.At AIG, we are reimagining the way we help customers to manage risk.Join us as a LAC Facultative Desk, General Manager to play your part in that transformation...Show moreLast updated: 18 days ago
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations.We strive to achieve Planet Fitness' mission to enhance people's lives by providin...Show moreLast updated: 1 day ago
The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues.
Provide Tier 1 & 2 Technical Sup...Show moreLast updated: 11 days ago
The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and t...Show moreLast updated: 22 days ago
As Front Desk Manager you are the front line for the Energy Experts, Anatomy members and guests.You provide superior customer service while assisting members with membership, services and facility ...Show moreLast updated: 30+ days ago
Front Desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures.This role provides customer service to all patients and visitors entering the m...Show moreLast updated: 1 day ago
We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Comprehensive health benefits : .Full coverage for medical, dental, and vision.
Complimentary access to all our fitness center...Show moreLast updated: 30+ days ago
Our company is looking for a Computer Help Desk Representative to assist in providing the company’s basic services through direct contact or indirectly via telephone, skype or email.Personnel...Show moreLast updated: 14 days ago
IT Help Desk Technician I – Miami, FL (Downtown Dadeland Area).An innovative medical device company specializing in cutting-edge orthopedic solutions is seeking a proactive and tech-savvy.IT ...Show moreLast updated: 26 days ago
Schedule : Monday to Friday; 11 : 00PM to 7 : 00AM.Provide a professional and competent image in order to provide Residents with friendly and outgoing customer service.
As a key employee liaison between ...Show moreLast updated: 5 days ago
IT Help Desk Technician I – Miami, FL (Downtown Dadeland Area).An innovative medical device company specializing in cutting-edge orthopedic solutions is seeking a proactive and tech-savvy.Thi...Show moreLast updated: 14 days ago
- Promoted
Lead Help Desk Technician / Onsite
Motion RecruitmentMiami, Florida, United StatesFull-time
IT Help Desk Tier 1 REMOTE
MaximusMiami, FL, US$21.00 hourly
Remote
Full-time
- Promoted
Service Desk Manager
ODEVO US OPCO LLCMiami, FL, USFull-time
- Promoted
Front Desk Manager
Dua MiamiMiami, FL, United StatesFull-time
- Promoted
Front Desk Manager (Cruise Ships)
Hermes RecruitmentMiami, FL, USPermanent
- Promoted
LAC Facultative Desk, General Manager
American International GroupMiami, FL, USFull-time
- Promoted
Front Desk
PF Miami Developers LLCNorth Miami, FL, United States$13.00 hourly
Full-time
- Promoted
Help Desk Specialist / IT Support Technician
MJ Boyd ConsultingMiami, FL, United StatesFull-time
- Promoted
Front Desk Manager
Aimbridge HospitalityMiami, FL, United StatesFull-time
- Promoted
Front Desk Manager
Royal Caribbean GroupMiami, United States of America Being a key member of the shipboard management team, the Front Desk Manager possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through industry leading service while demo...Show moreLast updated: 30+ days ago
Front Desk Manager
AnatomyMiami, FL, US$17.00 hourly
Full-time
- Promoted
Front Desk
Community Medical GroupMiami, FL, United StatesFull-time
Front Desk
UFC GymMiami, FL, US$13.00 hourly
Part-time
- Promoted
Computer Help Desk Support
RecruiterMiami, FL, USFull-time
IT Help Desk Technician
CAREERXCHANGE, Inc.Miami, FL, US$50,000.00–$55,000.00 yearly
Full-time +1
Quick Apply
- Promoted
Front Desk / Overnight
KW Property Management LLCMiami Beach, FL, USFull-time
Assistant Front Desk Manager
AC HotelMiami, FL Assistant Front Office Manager - AC / Element - Downtown Miami.Be readily available and approachable for all guests.Assist associates in understanding guests’ ever-changing needs and expectations and...Show moreLast updated: 30+ days ago
- Promoted
IT Help Desk Technician
CareerxchangeMiami, FL, US$24.00–$26.50 hourly
Full-time
Lead Help Desk Technician / Onsite
Motion RecruitmentMiami, Florida, United States30+ days ago
Job type
- Full-time
Job descriptionProven experience as a Lead Help Desk Technician, IT Support Specialist, or similar role with leadership responsibilities. In-depth knowledge of Windows OS (Windows 10 / 11), Active Directory, and common desktop applications. Strong problem-solving skills with the ability to resolve complex technical issues. Excellent communication skills with the ability to interact effectively with both technical and non-technical users. Experience with ticketing systems and IT support best practices. Ability to mentor and motivate a team while handling a high volume of support requests. Familiarity with remote support tools and procedures. IT certifications (CompTIA A+, ITIL, etc.) are a plus but not required.
We are currently seeking a skilled Lead Help Desk Technician to join our client’s IT support team.
As a third-party agency, we’re partnering with a well-established organization looking to bolster their technical support with a strong leader. The ideal candidate will have experience leading help desk teams, managing escalated support issues, and providing technical assistance to end-users in a fast-paced environment.
Responsibilities :
- Lead and mentor a team of help desk technicians, providing guidance and support in resolving technical issues.
- Oversee day-to-day operations of the help desk, ensuring high-quality, timely support for internal and external users.
- Troubleshoot and resolve complex technical issues, including hardware, software, network, and application problems.
- Assist in the development of help desk documentation and procedures to improve efficiency and customer satisfaction.
- Collaborate with other IT teams (network, infrastructure, etc.) to escalate and resolve complex issues.
- Provide direct support to end-users for desktop applications, Windows operating systems, and various technical platforms.
- Monitor and prioritize tickets in the help desk system, ensuring SLAs are met.
- Conduct training sessions and knowledge-sharing activities for the team to enhance skills and knowledge.
- Participate in IT projects and support ongoing efforts for system upgrades, migrations, and troubleshooting.
Qualifications :