Help desk specialist Jobs in Salem, OR

What would you do The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers screens and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next days appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives sorts distributes daily mail / deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications :

Are you the right fit The Suitable Talent

Education :   High School Diploma or equivalent.

Additional Information :

At National Vision we reward hard work with competitive pay bonus opportunities and a benefits package to support you and your family now and in the future.

Our Benefits Include :

Focus on professional growth and long-term career fulfillment :

At National Vision youll enjoy more than just a job youll have the chance to thrive in a rewarding career surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information disability veteran status and other legally protected characteristics.

Remote Work : No

Employment Type : Part-time

Key Skills

Anti Money Laundering,Machinery Maintenance,IT Consultancy,Fiber Optic,Cardiovascular

Experience : years

Vacancy : 1