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Help desk specialist Jobs in Sunnyvale, CA

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Help desk specialist • sunnyvale ca

Last updated: 14 hours ago
  • Promoted
Desk Clerk

Desk Clerk

abodePalo Alto, CA, United States
Full-time +1
This position will provide street outreach to engage homeless adults in medical care, apply for benefits, referral to psychiatric care, social services, and complete coordinated entry assessments.Y...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Receptionist

Front Desk Receptionist

Four Seasons Hotels LimitedPalo Alto, CA, US
Full-time
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Associate

Front Desk Associate

AESTHETXMenlo Park, CA, US
Full-time
AESTHETX is luxury plastic surgery and dermatology practice that serves some of the most well-known Bay Area clientele from Silicon Valley to Marin. Our highly trained experts are the best in the in...Show moreLast updated: 1 day ago
Help Desk Support - Work from home

Help Desk Support - Work from home

TEKsystemsSanta Clara, CA, US
Remote
Full-time
Description : • • Provide helpdesk support and resolve problems.Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to t...Show moreLast updated: 27 days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Residence Inn San Jose SouthSan Jose, CA, US
Full-time
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 25 days ago
  • Promoted
Front Desk Medical

Front Desk Medical

LGTC GroupSan Jose, CA, United States
Full-time
The Front Desk Medical position at LGTC Group is a vital role that serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience.This position is res...Show moreLast updated: 5 days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Island Hospitality ManagementSunnyvale, CA, US
Full-time
Our team is looking to add an upbeat.To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fa...Show moreLast updated: 26 days ago
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Help Desk Support

Help Desk Support

VirtualVocationsSan Jose, California, United States
Full-time
A company is looking for an Information Technology Specialist.Key Responsibilities Provide problem resolution for customers Document problem resolutions and other materials Work collaboratively...Show moreLast updated: 14 hours ago
Front Desk

Front Desk

UFC GymSunnyvale, CA, United States
Full-time
We Empower the Fighting Spirit in You! We Offer • Compensation package : Competitive base salary plus bonus.Comprehensive health benefits : Full coverage for medical, dental, and vision.Free member...Show moreLast updated: 5 days ago
Help Desk Technician - FT- Days - Information Services and Telecom @ MV

Help Desk Technician - FT- Days - Information Services and Telecom @ MV

El Camino HealthMountain View, CA
Full-time
The Help Desk Technician II is a member of the Help Desk Group within Technical Services.Responsible for fielding, diagnosing, and troubleshooting incoming customer requests and issues via the phon...Show moreLast updated: 30+ days ago
Front Desk Manager

Front Desk Manager

SPENGA Los GatosLos Gatos, CA, United States
Temporary
A Front Desk Manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members.SPENGA brings a unique all in one experience to boutique fitness.Join one of the...Show moreLast updated: 4 days ago
Front Desk Supervisor

Front Desk Supervisor

HHM HotelsMenlo Park, CA, United States
Full-time
Opportunity : Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manag...Show moreLast updated: 5 days ago
Front Desk Executive

Front Desk Executive

XlysiCupertino, CA, United States
Full-time
Need one has prior experience working in Apple store and communicating with customer in real time basis.Need to share customer studies / inputs with R&D team. Facilities and conduct user studies-manag...Show moreLast updated: 5 days ago
  • Promoted
Desk Clerk

Desk Clerk

Abode ServicesPalo Alto, CA, US
Full-time +1
This position will provide street outreach to engage homeless adults in medical care, apply for benefits, referral to psychiatric care, social services, and complete coordinated entry assessments.Y...Show moreLast updated: 27 days ago
  • Promoted
Front Desk Coordinator

Front Desk Coordinator

Spring FertilitySunnyvale, CA, US
Full-time
We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertil...Show moreLast updated: 18 days ago
IT Help Desk Technician

IT Help Desk Technician

Merit ServicesCA
Full-time
Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières.As an IT Help Desk Technician requires using your technical knowledge, ability to solve pr...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk

Front Desk

MarriottLos Gatos, CA, United States
Full-time
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first ...Show moreLast updated: 8 days ago
  • Promoted
Front Desk Coordinator

Front Desk Coordinator

Revive Med SpaSunnyvale, CA, US
Full-time
Thank you for taking the time to explore a career with Revive Med Spa.The Med Spa industry is fun, dynamic, growing, and an amazing industry to develop a career. As the leading Med Spa in San Diego ...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Four Points San Jose AirportSan Jose, CA, United States
Full-time
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...Show moreLast updated: 5 days ago
Front Desk Agent

Front Desk Agent

Sonesta International Hotels CorporationMilpitas, CA, United States
Full-time
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering th...Show moreLast updated: 4 days ago
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Desk Clerk

Desk Clerk

abodePalo Alto, CA, United States
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Abode , one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Swing Shift Desk Clerk for our program in Palo Alto, CA. ( Swing Shift : 3 : 00pm-11 : 00pm)

About The Role : The Swing Shift Desk Clerk will provide linkage, referral and follow along support to connect participants to primary care and ongoing medical and social services. This position will provide street outreach to engage homeless adults in medical care, apply for benefits, referral to psychiatric care, social services, and complete coordinated entry assessments.

The People and Culture : You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Benefits & Perks :

  • 25.00 - $27.00 per hour
  • Full time, Swing Shift : 3 : 00pm-11 : 00pm
  • 100% paid health, vision, and dental options
  • 19 PTO days & 12 Holidays per year
  • Voluntary benefits : FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
  • 3% retirement match / contribution
  • Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
  • Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

How You Make An Impact :

  • Monitor, record, follow-up and provide oversight of daily common area activities in order to maintain property security, including surveillance monitoring and regular property patrols.
  • Maintain communication with security contract representatives as it pertains to changes, updates or needs related to contracted security personnel.
  • Screen, document and record all visitors to confirm authorization on the property.
  • Maintain and ensure the accuracy and confidentiality of property logs and journals and ensure other security personnel are trained and accurate according to the property’s desk procedures.
  • Respond to property emergencies and incidents and escalate to the appropriate chain of command.
  • Accurately and timely complete critical incident reports for incidents at the property during your shift and escalate to the appropriate chain of command. This may include following-up to ensure timely submission of security personnel submission of incident reports.
  • Report violations of the House / Community Rules and rules of conduct outlined in the lease agreement to upper management.
  • Assist tenants in completing work orders, incident reports and filing complaints / grievances.
  • Attend online and in-person training that are required for the position; this includes job-specific training and agency-wide training.
  • Maintain a safe, clean, and presentable front desk area, including the building entry and lobby area. May have to perform light janitorial duties after-hours for spills and emergency clean-ups to maintain building safety.
  • Provide information and or other communication to tenants, visitors, and applicants concerning housing or property related functions.
  • Answer phones and operate the front desk phone system as needed. This position has an on-duty meal requirement that is paid for.
  • As needed, provide administrative support to Property Manager and Leasing Specialist when applicants report to the site after-hours or other administrative support requests.
  • Foster good staff relationships, cooperation, and teamwork between staff under his / her supervision as well as with others in the organization.
  • Treat all residents / staff / vendors / visitors to the complex with respect and courtesy and treat all the residents in a non-discriminatory manner.
  • Maintain communication with resident service providers and / or case managers and interact with them to assist residents with housing issues and needs.
  • Work as a team member with other site staff so that all function as a team and are cooperative with each other, the residents, and visitors to the property.
  • Attend staff meetings and other property related meetings as required.
  • Other duties as assigned.

    • How You Meet Qualifications :

  • High school diploma or equivalent (GED) required.
  • Knowledge of supportive housing, interim housing, or housing first models. Excellent organizational and communication skills; integrity; respect for confidentiality; ability to work with diverse populations, including persons with various disabilities and work tactfully under stressful situations.
  • Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.

    • COMPETENCIES :

  • Excellent verbal & written communication, organizational, interpersonal, de-escalation and time management skills.
  • Strong analytical and problem-solving skills with meticulous attention to detail.
  • Ability to work well independently and collaboratively with teams.
  • Ability to do basic addition, subtraction, multiplication, and division, as needed per job duties.
  • Ability to understand changes in policy, methods, operations, etc. as they apply to the position.
  • Relates well to people, must exercise good judgment in dealing with residents, staff, visitors, and vendors, and provide leadership and team building to the security / desk staff.
  • Proficiency in Microsoft Office programs, systems, and platforms.
  • Experience in analyzing and prioritizing complex situations, exercise good judgment and problem-solve while completing required duties.
  • Knowledge of supportive housing, interim housing, or housing first models.
  • Excellent organizational, and communication skills; integrity; respect for confidentiality; ability to work with diverse populations, including persons with various disabilities and work tactfully under stressful situations.
  • Must be able to speak, read and write fluent English.
  • Ability to learn and use required mobile devices and business-related applications.
  • Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

    • Notice : This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

    Notice : Abode Services is an Equal Opportunity Employer / Drug Free Workplace.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.