Help desk technician Jobs in Arlington, TX

WHY WORK FOR THE UNITED STATES BOWLING CONGRESS (USBC) :

If you're passionate about your work and thrive in a positive office culture, then the United States Bowling Congress wants you! We’re looking for someone who is ready to start an interesting, challenging, and rewarding career with us at USBC. We offer a fulfilling and dynamic workplace with great benefits.

POSITION SUMMARY :

This role is responsible for analyzing and resolving computer hardware, software, and network communication problems using diagnostic software and technical troubleshooting processes. This role will support internal and external users and serve as the Information Technology (IT) help desk for USBC Tournament operations in an onsite capacity during the tournament season and provide office-based IT engineering support during the non-tournament season from the Arlington, Texas Headquarters.

RESPONSIBILITIES :

• Troubleshoot and resolve all manners of OS, application, hardware, and printer issues and incidents on personal computers and workstations.
• Manage user network, email, and iSeries accounts.
• Perform PC installs, moves, adds, and changes.
• Build and maintain desktop and laptop images.
• Monitor, maintain, and schedule backups and reports on assigned servers.

KNOWLEDGE, SKILLS, AND ABILITY REQUIREMENTS :

EXPERIENCE :

COMPENSATION / BENEFITS :

Compensation paid commensurate on experience.

Benefits (Health, Medical, FSA, HSA, Dental, Vision, Life, 401(k) + match, PTO, Holiday Pay, and more).

TRAVEL : Ability to travel up to 50% of the time.

The Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.