Help desk technician Jobs in Austin, TX

Last updated: 11 hours ago

Help Desk Administrator

Morgan StephensAustin, TX, USA

$73,800.00 yearly

Company : A Reputable and Growing Law Firm.Salary : Up to $73,800 per annum.Our client, a well-established and rapidly growing law firm in Austin, TX, is seeking an enthusiastic and outgoing Helpdes...Show moreLast updated: 30+ days ago

CRM & Help Desk Support Analyst

ACS Consultancy ServicesTX, United States

Full-time

Quick Apply

Job Title : CRM & Help Desk Support Analyst Location : Remote (Within the United States) Show moreLast updated: 3 days ago

Promoted
New!

FRONT DESK MANAGER

StretchLabTX, United States

$17.00 hourly

Temporary

This role will be responsible for in-studio sales & member engagement functionality.The ideal candidate likes to be on a team that • • •. Invests in their employees and members.Creates opportunities f...Show moreLast updated: 11 hours ago

Promoted

Help Desk Technician Tier II (Army North)

T and T Consulting Services IncBexar, TX, US

Full-time

US Army North (USARNORTH) conducts Multi Domain Operations (MDO) in support of NORTHCOM to detect, deter, and defeat threats to the homeland and conducts Defense Support for Civil Authorities (DSCA...Show moreLast updated: 11 days ago

Promoted

Help Desk Support Analyst

4 Consulting Inc.Austin, TX, US

Full-time

At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. Ci has been in business for 20 years and has employee...Show moreLast updated: 11 days ago

Help Desk 1

MMC GroupAustin, TX, US

Full-time

Help Desk 1Contract Provide end-user support for PeopleSoft applications to assist with day-to-day operations and use.First level response to issues and inquiries for PeopleSoft.Responsible for res...Show moreLast updated: 30+ days ago

Promoted

Front Desk / Optometric Technician

Lumina Management Services LLCAustin, TX, US

Full-time

This role offers an exciting opportunity to join a dynamic, patient-centered optometry practice.You'll be part of a team that values high-quality care, innovation, and patient satisfaction.If y...Show moreLast updated: 30+ days ago

Promoted

Front Desk Agent

HyattAustin, TX, United States

Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake hous...Show moreLast updated: 5 days ago

Promoted
New!

OUTDOOR PART TIME HELP - RUNNER

Ace HardwareTX, United States

$9.00 hourly

Part-time

Jabo's Ace Hardware is a locally owned and operated business with a focus on being more than your typical hardware store. Our business was established in 2005 when we acquired our first store and we...Show moreLast updated: 11 hours ago

Help Desk Support III

ReqRouteAustin, TX

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains u...Show moreLast updated: 30+ days ago

Promoted

Personal Assistant / Post Surgery Help

Care.comAustin, TX

Full-time

I recently had spinal fusion surgery and seeking someone to help with daily activities and house upkeep - general maintenance / organization, dishes, laundry, pet care and food prep etc.Light cleanin...Show moreLast updated: 14 days ago

Promoted

Reception Desk Registration

PeopleScoutAustin, Texas

Quick Apply

Customer Service Representative.It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions ...Show moreLast updated: 30+ days ago

Help Desk Technician

Southeastern Computer Consultants, IncAustin, TX, US

Full-time

Troubleshoot, install, configure and maintain workstation and associated peripheral configurations (hardware and software). Perform IT equipment moves for current employees and new hires.Monitor and...Show moreLast updated: 30+ days ago

Promoted

KITCHEN HELP

BELL TOWER GROUP LLCTX, United States

$13.00–$18.00 hourly

Full-time +1

BELL TOWER GROUP LLC - HOUSTON, TX.Compensation : Based on experience, $13.The Prep Cook will work closely with the Executive Chef to ensure the efficient and effective preparation of all menu items...Show moreLast updated: 2 days ago

Service Desk Technician Tier 1

New American FundingAustin, TX, US

$27.00 hourly

Full-time

Location : Austin, TX (On-site 2 days a week / hybrid).The Service Desk technician is responsible for providing internal customers and coworkers with technical support, remotely and / or on-site so that...Show moreLast updated: 30+ days ago

Promoted

Front Desk Agent

StepStone HospitalityAustin, TX, United States

Full-time

The ideal candidate must welcome guests to the property and provides excellent service.Check guests in and out of the hotel. Settle guest's accounts / bills and collect correct method of payments.Answ...Show moreLast updated: 6 days ago

TIERS / IEE Help Desk Agent

Texas Department of Aging & Disability ServicesAUSTIN

Full-time

The Information Technology SS III will report to the TIERS / IEE Level 1 Help Desk Manager and will perform highly advanced technical support and customer service duties associated with the Texas Int...Show moreLast updated: 30+ days ago

IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Austin)

Axiom TechnologiesAustin, North America, Texas, United States of America

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago

Promoted

Desk Coordinator

Angel City Dogs, LLC - A Dogtopia FranchiseeAustin, TX, US

Full-time

Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as ...Show moreLast updated: 14 days ago

Help Desk Administrator

Morgan StephensAustin, TX, USA

30+ days ago

Salary

$73,800.00 yearly

Job description

Helpdesk Administrator

Location : Austin, TX

Company : A Reputable and Growing Law Firm

Job Type : Full-Time

Salary : Up to $73,800 per annum

Our client, a well-established and rapidly growing law firm in Austin, TX, is seeking an enthusiastic and outgoing Helpdesk Administrator to join their IT team. The ideal candidate will provide hands-on technical support, maintain hardware and software systems, and ensure a seamless user experience for attorneys and staff. This role requires strong technical expertise, excellent customer service skills, and a proactive approach to troubleshooting IT issues.

Responsibilities :

Provide first-line technical support to users by troubleshooting hardware, software, and network issues efficiently.
Install, configure, and maintain Dell / HP laptops and peripherals, ensuring optimal performance.
Manage and administer Microsoft 365 environments, including user account creation, permissions, and security settings.
Support and troubleshoot Active Directory for user access and group policies.
Configure and maintain Teams VoIP phone systems, ensuring smooth communication across the firm.
Work closely with attorneys and staff to train and support users, ensuring high satisfaction with IT services.
Document technical processes, troubleshooting steps, and system configurations for knowledge sharing and efficiency.
Assist in basic network troubleshooting, including VPN, firewall settings, and connectivity issues.
Monitor and respond to helpdesk tickets, ensuring timely resolution of IT-related issues.

Qualifications :

Two or more years of IT support or helpdesk experience in a Microsoft environment.

Proficiency with Microsoft 365 administration, including Exchange, Teams, SharePoint, and OneDrive.

Hands-on experience with Active Directory, including user account creation, password resets, and group policy management.

Familiarity with hardware installation and troubleshooting for laptops, desktops, printers, and peripherals.

Basic knowledge of networking concepts, including IP addressing, VPNs, firewalls, and Wi-Fi troubleshooting.

Strong customer service and communication skills with a professional and friendly demeanor.

Preferred Qualifications :

Experience setting up and configuring Teams VoIP phone systems.

Certifications such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), or equivalent.

Knowledge of PowerShell scripting or automation tools to streamline IT tasks.

Prior experience in a law firm or professional services environment.