Help desk technician Jobs in Orlando, FL

Job Description

Job Description

We are offering an exciting opportunity for a Help Desk Analyst I in the Machinery Manufacturing industry located in Orlando, Florida, United States. This role involves dealing with Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft among many other skills.

Responsibilities :

• Provide support for Android devices and help with development needs
• Utilize Cisco technologies to ensure smooth network operations
• Manage and troubleshoot issues related to Citrix technologies
• Offer support and solutions for Mac computer users
• Leverage Microsoft tools to enhance productivity and efficiency
• Maintain and manage the Active Directory
• Handle support and troubleshooting for Apple devices
• Manage computer hardware, ensuring optimal performance
• Oversee configuration management to ensure system stability
• Coordinate deployment of software and hardware upgrades.
• Proficiency in Android Development, with the ability to troubleshoot and resolve software issues.
• Familiarity with Cisco Technologies, with the ability to manage and support networking equipment.
• Experience with Citrix Technologies, capable of managing and maintaining virtualized environments.
• Proficient in using Mac Computers, with a strong understanding of their operating system and software.
• Solid knowledge of Microsoft software and systems, including Office Suite and Windows OS.
• Experience with Active Directory, with the ability to manage user accounts and permissions.
• Competency in handling Apple Devices, including troubleshooting and maintenance.
• Strong understanding of Computer Hardware, with the ability to diagnose and resolve hardware issues.
• Experience in Configuration Management, with the ability to ensure system stability, security, and performance.
• Familiarity with Deployments, including planning, scheduling, and implementing software or hardware changes.