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Hospital administrator Jobs in Independence, MO

Last updated: 15 hours ago
  • Promoted
Call Center Technical Administrator I - Systems Administrator

Call Center Technical Administrator I - Systems Administrator

Spring Venture GroupKansas City, MO, United States
Full-time
Spring Venture Group is a leading digital direct-to-consumer sales and marketing company with product offerings focused on the senior market. We specialize in distributing Medicare Supplement, Medic...Show moreLast updated: 22 days ago
  • Promoted
Senior Systems Administrator

Senior Systems Administrator

Wilson & CompanyKansas City, MO, United States
$145,000.00–$165,000.00 yearly
Full-time
We are seeking a highly skilled and experienced IT Lead Systems Administrator to oversee and manage our organization's IT infrastructure. The ideal candidate will have a strong background in systems...Show moreLast updated: 9 days ago
  • Promoted
Senior Payroll Administrator

Senior Payroll Administrator

National Beef Packaging CompanyKansas City, MO, United States
Full-time
Find your future at National Beef! National Beef of Kansas City, Missouri is looking for a qualified professional with payroll experience to join our Team as a Senior Payroll Administrator.With com...Show moreLast updated: 3 days ago
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CUSTOMER SUPPORT ADMINISTRATOR

CUSTOMER SUPPORT ADMINISTRATOR

Addison GroupMO, United States
$42,000.00–$44,000.00 yearly
Full-time
Customer Support Administrator.Addison Group is partnering with a manufacturing client seeking a detail-oriented and customer-focused. Customer Support Administrator.This company values a laid-back,...Show moreLast updated: 2 days ago
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Medical Office Administrator

Medical Office Administrator

Hanger ClinicKansas City, MO, United States
Full-time +1
With a mantra of Empowering Human Potential, Hanger, Inc.O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.Ha...Show moreLast updated: 1 day ago
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  • New!
Security Officer Hospital

Security Officer Hospital

MSCCNKansas City, MO, United States
$22.25 hourly
Full-time
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive work...Show moreLast updated: 21 hours ago
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Security Officer Hospital

Security Officer Hospital

Allied UniversalIndependence, MO, US
$20.03 hourly
Full-time
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclus...Show moreLast updated: 12 days ago
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Network Administrator

Network Administrator

GiGa-Ops Global SolutionsKansas City, MO, US
Full-time
We are seeking a highly skilled.The ideal candidate will have expertise in Cisco technologies and a proven track record of deploying, configuring, and troubleshooting advanced network systems.This ...Show moreLast updated: 30+ days ago
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Systems Administrator

Systems Administrator

Booz Allen HamiltonKansas City, MO, United States
$75,600.00–$172,000.00 yearly
Full-time +1
Your combination of people skills and system administrator expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporti...Show moreLast updated: 3 days ago
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Office Administrator

Office Administrator

Malibu Events PromotionsKansas City, MO, United States
Full-time
Are you an organized and personable individual who thrives in a dynamic office environment? We’re looking for a skilled Office Administrator & Front Desk Coordinator to join our team and play a key...Show moreLast updated: 3 days ago
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Senior Payroll Administrator

Senior Payroll Administrator

National BeefKansas City, MO, United States
Full-time
Job LocationsUS-MO-Kansas CityPosition TypeSalaried Full TimeCategoryManagement.Find your future at National Beef!.National Beef of Kansas City, Missouri is looking for a qualified professional wit...Show moreLast updated: 11 days ago
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BRANCH OFFICE ADMINISTRATOR

BRANCH OFFICE ADMINISTRATOR

Edward JonesSugar Creek, MO, United States
$25.35 hourly
Full-time
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field as...Show moreLast updated: 1 day ago
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Project Administrator

Project Administrator

Mark One Electric CoKansas City, MO, US
Full-time
Mark One Electric has provided advanced electrical knowledge, experience, and service to general contractors, developers, facility managers, and business owners across the Midwest region.The compan...Show moreLast updated: 4 days ago
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Office Administrator

Office Administrator

Alpla Inc.Kansas City, MO, United States
Full-time
ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more.ALPLA values their emp...Show moreLast updated: 2 days ago
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Network Administrator

Network Administrator

Morgan Hunter CompaniesKansas City, MO, United States
Full-time
Mid-Level Network / Windows Administrator (HYBRID SCHEDULE).The ideal candidate will have a strong background in managing and maintaining enterprise IT infrastructure, with expertise in Nutanix, Cisc...Show moreLast updated: 30+ days ago
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Office Administrator

Office Administrator

Hoy Excavating, LLCKansas City, MO, US
Full-time
Hoy Excavating is a leading firm in the heavy civil construction industry, with a proud history of delivering complex infrastructure projects across the Kansas City region.Our portfolio spans site ...Show moreLast updated: 3 days ago
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  • New!
HOSPITAL VETERINARIAN

HOSPITAL VETERINARIAN

PetcoMO, United States
Full-time
Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...Show moreLast updated: 15 hours ago
Hospital Therapist

Hospital Therapist

Saint Luke's Health SystemKansas City , MO
Full-time
Saint Luke’s Crittenton Children’s Center in South Kansas City, MO is seeking a Hospital Therapist to join our team.In this role, you will have the opportunity to assist the Intake Director in the ...Show moreLast updated: 30+ days ago
  • Promoted
SENIOR PAYROLL ADMINISTRATOR

SENIOR PAYROLL ADMINISTRATOR

National Beef Packing Co., LLCMO, United States
Full-time
Find your future at National Beef!.National Beef of Kansas City, Missouri is looking for a qualified professional with payroll experience to join our Team as a Senior Payroll Administrator.With com...Show moreLast updated: 1 day ago
SERVICE ADMINISTRATOR

SERVICE ADMINISTRATOR

Landmark Dodge Chrysler Jeep Ram MissouriIndependence, MO, US
YOU'RE RESPRESENTING OUR COMPANY THROUGH FIRST CONTACT.YOU'RE HANDLING PAYMENTS FROM CUSTOMERS AND THROUGH SERVICE CONTRACT COMPANIESPROVIDE A GOOD CUSTOMER EXPERIENCE AND PROCESS ALL SERVICE RO'S ...Show moreLast updated: 30+ days ago
Call Center Technical Administrator I - Systems Administrator

Call Center Technical Administrator I - Systems Administrator

Spring Venture GroupKansas City, MO, United States
22 days ago
Job type
  • Full-time
Job description

Company Description

Who We Are :

Spring Venture Group is a leading digital direct-to-consumer sales and marketing company with product offerings focused on the senior market. We specialize in distributing Medicare Supplement, Medicare Advantage, and related products via our family of brands and dedicated team of licensed insurance agents. Powered by our unique technologies that combine sophisticated marketing, comparison shopping, sales execution, and customer engagement - we help thousands of seniors across the country navigate the complex world of Medicare every day.

Job Description

A Call Center Technical Administrator is a systems administrator solely focused on the configuration, maintenance and quality assurance of our dialer platform. This role will work with business stakeholders, technical business analysts and software engineers to solve business problems, implement or improve processes and own problems that are large in scope or have a considerable impact on the Call Center.

The essential duties for this role include, but are not limited to :

  • Serves as a primary administrator for the technical call center environment with 1,000+ users.
  • Analyze, configure, test and implement call routing solutions, Interactive Voice Response (IVR) changes, call queues, contact flows, etc.
  • Acquire phone numbers to be used by the Call Center and maintain the inventory of those numbers and how they are used.
  • Handle all basic administrative functions including user account maintenance and call routing proles.
  • Troubleshoot, evaluate and diagnose end-user issues including call quality, improper call routing. Recommend and implement solutions. Also finding the root cause of an issue.
  • Responsible for correcting support issues through the trouble ticket management system, Participate in the evaluation, scope and completion of new Call Center technical solutions.
  • Assist the technical business analysts and software engineers to research development requests and present recommendations for business and technical solutions to address business needs.
  • Contact vendors regarding service issues to receive support information or assistance.
  • Collaborate with infrastructure, other application administrators, users, software engineering and application vendors to resolve support issues and develop technical solutions to meet the business needs of the users that involve integration with backend systems, outside data, external vendors, etc.
  • Adhere to, enforce and make improvements to the appropriate information security policies based on the sensitivity of company data and report any security related issues
  • Ensure that Call Center best practices, data policies, standards and best practices are followed; research and provide recommendations for improvements where necessary.

Qualifications

  • High School Diploma or equivalent.
  • College degree preferred, but not required.
  • 1-3 years work experience
  • Experience with virtual call center platforms, Amazon Connect is preferred, but can be Five9.
  • Experience with call center methodologies, configurations and processes.
  • Experience with database concepts such as querying and modifying a database using SQL statements.
  • Ability to meet deadlines, handle and prioritize simultaneous requests. Ability to communicate effectively at all levels of the organization; developing reports and / or presentations where applicable.
  • Ability to critically evaluate information gathered from multiple sources and formulate
  • Dependability

  • Commits to long hours of work when necessary to reach goals
  • Completes tasks on time or notifies appropriate person with an alternate plan.
  • Follows instructions, responds to management direction
  • Keeps commitments
  • Takes responsibility for own actions
  • Punctual for meetings and deadlines
  • Problem Solving

  • Develops alternative solutions
  • Gathers and analyzes information skillfully
  • Identifies and resolves problems in a timely manner
  • Works well in group problem solving situations
  • Attention to Detail

  • The ability to process detailed information effectively and consistently
  • Responsive to requests from team members and stakeholders
  • Analytical

  • Collects and researches data
  • Designs workflows and procedures
  • Synthesizes complex or diverse information
  • Uses intuition and experience to complement data
  • Additional Information

    Benefits :

    The Company offers the following benefits for this position, subject to applicable eligibility requirements :

  • Competitive Compensation
  • Medical, Dental and vision benefits after a short waiting period
  • 401(k) matching program
  • Life Insurance, and Short-term and Long-term Disability Insurance
  • Optional enrollment includes HSA / FSA, AD&D, Spousal / Dependent Life Insurance, Travel Assist and Legal Plan
  • Generous paid time off (PTO) program starting off at 15 days your first year
  • 15 paid Holidays (includes holiday break between Christmas and New Years)
  • 10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
  • Annual Volunteer Time Off (VTO) and a donation matching program
  • Employee Assistance Program (EAP) - health and well-being on and off the job
  • Rewards and Recognition
  • Diverse, inclusive and welcoming culture
  • Training program and ongoing support throughout your Venture Spring Venture Group career
  • Security Responsibilities :

  • Operating in alignment with policies and standards
  • Reporting Security Incidents Completing assigned training
  • Protecting assigned organizational assets
  • Spring Venture Group is an Equal Opportunity Employer