Hospital food service Jobs in College Station, TX

Job Description

Glimpse of the Job

As a Customer Service Associate II, you’ll play a crucial role in creating a warm and welcoming environment at the .In this role, you will greet and assist clients, answer incoming phone calls and communicate with customers, admit and discharge small animal patients, handle payments, and more. If you’re organized, friendly, and excited to make a positive impact, we want to hear from you!

Opportunities to Contribute

First Impressions : As the first point of contact, you set the tone for the client's experience, making them feel welcomed, valued, and supported from the moment they enter the hospital.

Client Satisfaction : Providing excellent customer service ensures concerns and questions are addressed promptly and accurately.

Team Collaboration : Work closely with a supportive team of veterinary professionals, contributing to a positive and collaborative work environment.

Minimum Qualifications

High School Diploma or equivalent combination of education and experience

Three years in general office or clerical work

Experience in Veterinary or Medical Setting

Experience in Data Entry in Medical Records

Experience in Customer Service

Animal Handling

Bilingual in English and Spanish

Word processing, spreadsheet, and database applications

Strong verbal and written communication skills

Strong customer service skills and detail oriented

Ability to multitask and work cooperatively with others

Some of the Responsibilities Include :

Admission :  Gathers and obtains correct information to create / update or verify account of client and / or chart for patient while correctly explaining VMTH policy and procedures in a professional manner. Notifies services and appropriate personnel of patient arrival. Documents all information in correct systems, databases, etc.

Discharge :  Explains billing invoice and collect payments due and / or provide information regarding alterative options according to the policy and procedures of VMTH. Verifies that information in computer system is correct. Informs clients of VMTH policies and thank clients for their business. Audits inpatient invoices to communicate with services regarding financials. Collects outstanding balances. Reviews census and communicate with services and clinicians as needed.

Client / Customer Care :  Assists or directs clients / customers to appropriate resource for any issues that may arise during the visit to the SAH.

Accounting :  Collects payments, counts cashier drawers, verifies working funds, etc. according to the policy of Texas A&M University System.

What you need to know

Salary : Starting at $18.23 / hour.

What you need to do

Apply! A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV / Resume section.

Why Texas A&M University?

We are a prestigious university with strong traditions, , and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

with Texas A&M contributing to employee health and basic life premiums

of annual paid holidays

Up to and at least each month

Automatic enrollment in the

Health and Wellness :

Professional Development : All employees have access to free training, webinars, and limited financial support to attend conferences, workshops, and more

for completing a degree while a Texas A&M employee

a program at Texas A&M that has been built by employees, for employees