Hospital technician Jobs in Glendale, AZ

Job Description

Job Description

Company Overview :

Dr. Kelly’s Surgical Unit serves the Phoenix and Tucson areas and specializes in quality, compassionate surgical veterinary care and preventative dental services. At Dr. Kelly’s, we strive to offer affordable surgical solutions for pets and their parents. Since opening in 2016, Dr. Kelly’s has grown from one mobile unit to now offering a traditional building setting with multiple locations. We are looking for a Hospital Manager to ensure the highest quality of patient care and operational success of our Peoria location.

Position Overview :

The Hospital Manager is a high visibility position that provides opportunities to foster and grow your career within a specialized veterinary surgical unit. The Hospital Manager is the lifeline of the business and an essential part of the growth & expansion of Dr. Kelly’s Surgical Unit. This individual will play a crucial role in ensuring that all associates are held accountable to our shared principles and maintain a culture of integrity.

The successful candidate is comfortable working in a dynamic, fast-paced roll up your sleeves, independent environment while managing the most intricate details with precision to ensure quality of care and clinic goals are met and maintained. This includes but is not limited to surgical efficiency, technician compliance, client satisfaction and clinic success. The Hospital Manager is the primary point of contact for technician issues and business communications for our Mesa location. As manager, you will work alongside your team guiding and educating them on our standard operating procedures. The Peoria team is made up of 8 surgical veterinary technicians including 1 lead nurses and 2 DVM’s.

Key Responsibilities :

• Ensure accountability of all clinical staff against set roles and responsibilities using performance improvement plans as needed
• Identify gaps in technician knowledge, take ownership to bring them up to standard
• Quarterly technician skills assessments
• Oversee new medical staff and assist with training in accordance with company guidelines and expectations
• Identify inconsistencies in unit procedures and create processes to improve daily workflow
• Conduct staff meetings on a regular cadence to ensure an efficient and positive work environment is maintained
• Handling unit specific issues and problems (staffing, mechanical, equipment, customers, etc.)
• Auditing daily and weekly unit schedules for inconsistencies
• Auditing patient notes to ensure detailed compliance and thoroughness
• Active liaison between Leadership team and technician staff
• Veterinary Technician Duties

Key Metrics :

Revenue per unit hour

Hospital production

Full capacities on calendar

Fully staffed / trained unit

Unit scorecard score of 80% or better

Employee turnover rate less than 5%

Monthly Employee happiness score of 90% or better

Qualifications :

3+ years of veterinary clinic supervision

5+ years of veterinary technician experience

2+ years of veterinary surgery experience, with a clear understanding of the unique operational needs of surgical units

Strong leadership, communication, and project management skill

Proficient in Microsoft Office, Google Suite, and experience using PIMS systems

What we’ll offer in return :

Highly competitive Compensation

36-40 hours per week, 4-day work week (Monday-Thursday), NO weekends

Great Benefits - Health, Vision, Dental, 401K plus matching, Employee Discounts, PTO and MORE!

Opportunity to be part of a team that provides exemplary service to communities, pets and their owners. Feel good about the difference you're making!

We support your growth professionally and offer regular CE opportunities.

Career advancement opportunities. We are a growing company.

Job Type : Full-time

Pay : From $55,000.00 per year

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance