We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You'll welcome guests, manage their information, distribute the...Show moreLast updated: 1 day ago
Promoted
Resort Hotel Specialist
Beths Beautiful DestinationsManchester, NH, United States
Full-time
As a Resort / Hotel Specialist you will be responsible for creating unforgettable vacation experiences for travelers by recommending booking and coordinating stays at any resorts worldwide.This busin...Show moreLast updated: 2 days ago
Promoted
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HOUSEKEEPING STAFF
Northgate ResortsNH, United States
Full-time
Northgate Resorts - JobID : 8a78839f94d8dac801951f87989a7e41 [Room Attendant / Cleaner] As a Housekeeping Staff at Northgate Resorts, you'll : Clean, maintain, and verify the cleanliness of the park ...Show moreLast updated: 18 hours ago
Housekeeping Supervisor
Pyramid Global HospitalityManchester, New Hampshire
$19.50 hourly
HOUSEKEEPERG SUPERVISOR – FULL TIME Job Responsibilities Overseeing the housekeeping team Assigning opening and closing duties Inspecting rooms to ensure they meet Hilton standards General cleaning...Show moreLast updated: 30+ days ago
GUEST SERVICES ASSOCIATE
The Hotel PortsmouthNH, United States
1 day ago
Job type
Full-time
Job description
Description
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
Field customer complaints when necessary
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Work with the housekeeping staff to ensure rooms are ready for new guests
Perform regular bookkeeping duties : make sure hotel guest information is current and correct
Qualifications
Exhibits working knowledge of Microsoft Office and reservation management systems
Has experience answering telephone calls and troubleshooting stressful situations
High school graduate, GED recipient, or equivalent
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
1+ year of hotel industry experience or related job preferred