Hotel Jobs in Manchester, NH
Last updated: 19 hours ago
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You'll welcome guests, manage their information, distribute the...Show moreLast updated: 19 hours ago
FRONT DESK GUEST SERVICE AGENT – FULL TIME Job Responsibilities Provide outstanding service to our guests Passion for guest hospitality Work with guests for check-ins and outs Professionally answer...Show moreLast updated: 30+ days ago
As a Resort / Hotel Specialist you will be responsible for creating unforgettable vacation experiences for travelers by recommending booking and coordinating stays at any resorts worldwide.This busin...Show moreLast updated: 13 days ago
- Promoted
- New!
GUEST SERVICES ASSOCIATE
The Hotel PortsmouthNH, United StatesFull-time
Hotel Front Desk Guest Service Agent
Pyramid Global HospitalityManchester, New Hampshire$17.50 hourly
- Promoted
Resort Hotel Specialist
Beths Beautiful DestinationsManchester, New Hampshire, USAFull-time
GUEST SERVICES ASSOCIATE
The Hotel PortsmouthNH, United States19 hours ago
Job type
- Full-time
Job descriptionExhibits working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations High school graduate, GED recipient, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills 1+ year of hotel industry experience or related job preferred
Description
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
- Field customer complaints when necessary
- Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Perform regular bookkeeping duties : make sure hotel guest information is current and correct
Qualifications