Housekeeping supervisor Jobs in Lakeland, FL

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via myADP.

Base Salary : $75,000-$90,000 this role is eligible for an annual bonus.

Position Summary

The Billing Supervisor is responsible for overseeing the daily operations of the Billing Department and leading a team of Billing Specialists. This role manages the full billing lifecycle, ensuring the accurate and timely creation, review, and delivery of detailed, customer‑specific invoices across multiple markets. The Billing Supervisor maintains high standards of billing quality, resolves discrepancies, and drives process improvements to support financial accuracy and safeguard company revenue.

In addition to managing billing operations, the Billing Supervisor oversees collections activities for past‑due accounts receivable, implements effective follow‑up strategies, and partners with internal teams to reduce outstanding aging. This position also includes customer portfolio management responsibilities, requiring the development of strong customer relationships to enhance billing accuracy, support timely payments, and proactively address issues that impact account performance.

Responsibilities

Billing Operations Management

• Supervise, coach, and develop a team of Billing Specialists to ensure efficient and accurate performance.
• Oversee the complete billing cycle, including invoice generation, review, corrections, and distribution within established timelines.
• Ensure invoices meet customer specific requirements, contractual obligations, and internal quality standards.
• Monitor workflow, assign tasks, and balance workloads across the team to support operational consistency.
• Identify billing errors, determine root causes, and implement corrective actions to prevent recurrence.
• Develop and implement process improvements to enhance efficiency, accuracy, and scalability.

Accounts Receivable & Collections

Customer Portfolio Management

Leadership & Compliance

Qualifications

Required

Bachelor’s degree – Business or related field

3–5 years of billing, accounts receivable, or financial operations experience.

5+ years of supervisory experience in a billing, collections or accounts receivable environment.

Strong understanding of billing processes, account reconciliation, and A / R collections.

High level of accuracy, attention to detail, and analytical problem‑solving skills.

Excellent communication skills, both written and verbal.

Proficiency with Microsoft Excel and enterprise billing or ERP systems.

Preferred

Experience in multi‑market, high‑volume billing and collections environments.

Familiarity with customer portfolio management or customer‑facing account management.

Demonstrated ability to lead process improvements and drive operational efficiency.

Skills & Competencies

Leadership and team development

Customer service and relationship management

Analytical thinking and problem solving

Time management and organization

Conflict resolution

Process improvement mindset

Ability to work cross‑functionally in a fast‑paced environment

If you're ready to embark on an exciting journey with Primo Brands, apply now!

Salary Range Disclaimer :

The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.