Human resource management Jobs in Atlanta, GA

THE JOB

The Sr. HR Generalist role will be responsible for working with teams, people managers and key internal stakeholders to help shape and implement effective people strategies and activities within each LOB and across the broader organization, in partnership with Sr. HR Manager. It is expected that this role develops a strong understanding of Ticketmaster’s organizational strategy, culture, vision, mission, values, and strategic objectives in order to support Leaders achieve prioritized deliverables, ultimately aiding in Ticketmaster’s success.

The role’s primary function is to partner and support Leaders within their client alignment to develop creative solutions to mitigate challenges across their workforce. This requires a solution oriented and resourceful approach from an individual who has a demonstrated track record of providing support on implementing HR best practices leveraging integrated talent management and workforce planning strategies.

WHAT YOU WILL BE DOING

Talent Management

• Operate as the primary point of contact for assigned client groups to provide clarity to employees on questions surrounding policy, procedure, benefit plans, perks, LOA’s, etc., and escalate with internal Centers of Excellence (COEs), as needed.
• Provide support to Sr. HR Manager and various business leads on all aspects of talent management, organization design, role design, workforce planning, leadership development, and employee engagement.
• Conduct regular meetings with key people managers to remain abreast of current and future team activities to understand the success, challenges and objectives of the team and, support on all-people related matters.
• Provide guidance to Leaders on best practices related to organizational structure, design and fostering effective and inclusive environments for employees.
• Monitor on-boarding processes for LOB new hires and partner with the Shared Services team to escalate as needed.
• Identify and evaluate turnover and retention focus areas to mitigate voluntary attrition.
• Partner with Sr. HR Manager and the business team(s) to develop specific LOB strategies based on survey results and insights.
• Understand the basic elements of job design and coach people managers and employees on career development including the design of Development Plan.
• Maintain employee personnel files and other materials, information, documents, etc. that are shared regionally and globally.
• Take ownership and manage people data for dedicated client alignment.

Cross Functional HR Partnership

Employee Relations

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

YOU (BEHAVIOURAL SKILLS)

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.