Human resource management Jobs in Houston, TX

Verge Mobile Human Resources Generalist

Verge Mobile, a T-Mobile Authorized Retailer, is seeking a Human Resources Generalist who thrives in a fast-paced retail environment and enjoys supporting employees and leaders across a growing organization. This is a great opportunity to join a collaborative HR team where you will play a key role in supporting field operations through employee relations, leave administration, and recruitment.

This position will support our operations from our Houston (Royal Oaks) area office; hours are 9:00 AM 6:00 PM, Monday Friday, with work from home every Friday.

This position reports to Verge Mobile's VP of HR.

The Human Resources Generalist performs professional-level HR duties and partners closely with field leadership to support a broad range of HR functions. This role places a strong emphasis on employee relations, workplace investigations, leave of absence administration, and full-cycle recruitment while ensuring compliance with federal, state, and company policies.

The HR Generalist serves as a strategic partner to management by providing guidance on employee relations matters, performance management, policy interpretation, and legal compliance in a multi-state retail environment.

Responsibilities

Employee Relations & Investigations

• Serve as the primary HR partner for assigned region(s), providing guidance on employee relations matters, conflict resolution, and performance management.
• Conduct employee relations investigations, including gathering documentation, interviewing employees, and making recommendations for resolution.
• Advise managers on appropriate coaching, counseling, disciplinary actions, and performance improvement plans.
• Manage and resolve employee grievances while ensuring consistent application of company policies.
• Provide guidance on sensitive workplace matters including harassment, misconduct, and policy violations.

Leave of Absence & Compliance

• Manage and administer leave of absence programs, including FMLA, ADA accommodations, personal, military, and medical leaves.
• Serve as the primary point of contact for employees and managers regarding leave processes and documentation requirements.
• Maintain accurate tracking and reporting of leave cases and ensure compliance with federal and state regulations.
• Support the organization with unemployment claims, EEOC matters, and other employment-related issues as needed.

Recruitment & Talent Acquisition

• Manage full-cycle recruitment for retail and corporate positions, including sourcing, screening, interviewing, and coordinating hiring decisions.
• Partner with hiring managers to understand staffing needs and develop effective recruiting strategies.
• Ensure a positive candidate experience and maintain compliance with hiring practices and documentation.
• Support onboarding and new hire orientation processes.

HR Operations & Support

• Respond to HR-related inquiries regarding company policies, procedures, and employment practices.
• Support benefits administration activities including coordination and reconciliation as needed.
• Maintain employee records and assist with HRIS/ATS data audits and reporting.
• Assist with the development and maintenance of HR policies, procedures, and standard operating documents.
• Research and interpret employment laws and regulations including Wage & Hour, FLSA, and Title VII to ensure company compliance.
• Support field leadership with HR processes, reporting, and best practices.
• Assume additional responsibilities as assigned.

Qualifications

Experience:

• 35 years of Human Resources experience, with a strong focus on employee relations, investigations, and HR compliance
• Experience managing leave of absence programs (FMLA, ADA, or similar)
• Experience supporting full-cycle recruitment
• Experience supporting multi-state operations
• California employment law experience is a plus
• Retail, restaurant, or multi-unit HR experience strongly preferred
• Experience with HRIS/ATS systems such as ADP Workforce Now, UKG, Paycom, Paylocity, or PeopleSoft preferred

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred
• PHR or SHRM-CP certification preferred
• Strong knowledge of Wage & Hour, FLSA, and federal employment laws
• Excellent interpersonal, conflict resolution, and investigative skills
• Strong written and verbal communication skills with the ability to partner effectively with employees at all levels
• Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to manage multiple priorities in a fast-paced environment
• Self-directed with the ability to take initiative and solve problems

Min USD $72,500.00/Annually