Remote Human resources business partner Jobs in Jacksonville, FL

About This Team :

The partner ATS team at Citrix is focused on growing customer value through partners. They work with partners to ensure that the partner is able to participate in the entire customer lifecycle successfully.

Key Responsibilities

Partner Enablement

Provide resources and training to empower partners to sell Citrix-based solutions.

Conduct joint sales activities such as webinars, bootcamps, conferences, and videos.

Manage provisioning and configuration of NFR licensing and demo environments.

Deliver product feature training and support Citrix-based offering development.

Articulate industry trends and insights.

Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.

Pre-Sales Activities

Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs.

Architect solutions tailored to partner and customer needs.

Assess the potential application of Citrix products to meet customers’ business needs.

Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.

Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.

Post-Sales Engagement

Enable partner to run technology assessments in customer accounts

Drive active product use and reduce churn through strategic support

Coordinate and align cross-functional resources to ensure customer needs are met

Serve as a point of contact for support escalations

Strategic Technology Advisor to Partner

Build relationships with services leads and C-level technology executives in the partner organization and hold regular meetings with them.

Align partner goals and services offerings with Citrix’s broader strategic objectives

Develop joint value proposition

Drive the generation of RFEs

Collaborate with partner product teams to develop and influence partner-focused roadmaps

Drive the expansion of use cases and increase adoption of Citrix-based services

Qualifications (knowledge, skills, abilities)

They must have a solid understanding of Citrix's competitive domain and technologies.

Ability to diffuse complicated technical and political situations with partners and customers.

Must be flexible, dependable, and capable of quickly learning new products and technologies.

The individual should have demonstrated a broad understanding of one of the following areas of focus : DaaS, Application Delivery, Server Virtualization, Enterprise Browser, Enterprise Mobility Management, and Networking.

Exhibits a positive attitude, represents Citrix to business partners as well as customers in the best possible fashion, and fosters interest in our offerings

Prioritizes and manages many diverse tasks

Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires)

Excellent oral and written communication skills, as well as excellent presentation skills

Strong work ethic, attitude, and follow-through ability

Possesses a high level of specialized sales and product solution knowledge

Requirements (Education, Certification, Training, and Experience)

They must possess a bachelor’s degree or equivalent experience.

7+ years of Sales Engineering, Consulting, or Customer Success experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology

Ability to travel within assigned territory

The following certifications are beneficial but not required

Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)

Microsoft Certified Azure Administrator, or Azure Solutions Architect

AWS Certified Cloud Practitioner

Google Associate Cloud Engineer

Updated Security Certifications

About Us :

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at - or email us at for assistance.