Implementation consultant Jobs in Hartford, CT

Senior Government Consultant - Program/Waiver Evaluation & Implementation Specialist

We are seeking a talented individual to join our Government Health Services Consulting (GHSC) team at Mercer, a Marsh business. This can be based anywhere near a Mercer office and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As a Senior Government Consultant - Program/Waiver Evaluation & Implementation Specialist, you will play a vital role as a core team member on project teams, lead projects, and/or provide subject matter expertise for complex projects with Mercer Government's clients, which are primarily state Medicaid and Children's Health Insurance Program (CHIP) agencies and related state agencies responsible for Medicaid and CHIP fee-for-service and managed care programs. This is a great opportunity to join a global company known for its dynamic culture, excellent benefits, and commitment to professional growth where you can experience meaningful work alongside supportive leaders dedicated to your success!

We will count on you to:

• Lead, design, and conduct research studies to evaluate the effectiveness of Medicaid programs, including 1115 Medicaid demonstration waivers, ensuring alignment with CMS guidelines and best practices
• When necessary and directed by the client, collaborate with the Centers for Medicare & Medicaid Services (CMS) to develop and implement evaluation designs for Medicaid section 1115 demonstrations, state-directed payments, or other Medicaid programs, ensuring alignment with CMS's expectations and guidance
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools
• Obtain and analyze data related to the implementation process, outcomes, and impacts of Medicaid programs, focusing on whether the programs are being executed as intended and their effects on the target population
• Investigate and document the factors that facilitate or hinder the implementation of program policies, providing insights that can inform adjustments and improvements to current and future programs
• Utilize CMS-developed tools to assist states and independent evaluation teams in preparing comprehensive evaluation reports that meet rigorous standards for quality and accuracy
• Provide technical assistance and support to states and independent evaluation teams throughout the evaluation process, facilitating the effective use of resources and tools provided by CMS
• Collect, analyze, and interpret quantitative and qualitative data from various sources
• Support development of clear, data-driven reports and presentations on 1115 waiver performance, including providing guidance to clients on meeting CMS reporting timelines.
• Offer strategic recommendations for improving 1115 waiver and/or other program design and implementation
• Collaborate with stakeholders, including Medicaid leadership, providers, and beneficiaries, to gather feedback on 1115 waiver and other program recommendations
• Manage the quality and timeliness of client deliverables and communicate regularly and effectively with project teams
• Assist with developing and presenting project results to clients and stakeholders
• Stay informed on market trends and regulatory changes affecting client programs

What you need to have:

• Master's degree or higher
• 3-5+ years of experience evaluating Medicaid programs
• Knowledge of Medicaid policies, regulations, and program operations
• Expertise in research design, data collection, and statistical analysis (SAS experience preferred)
• Strong critical thinking and analytical problem-solving skills, with the ability to interpret both quantitative and qualitative data
• Excellent written, verbal, and interpersonal communication skills
• Proven ability to manage multiple priorities across large, complex projects in a fast-paced environment
• Excellent attention to detail, organization, and time management skills
• Demonstrated ability to collaborate effectively and build relationships across teams and leadership

What makes you stand out?

• Doctoral degree in public health, health policy, health services research, or a related field with statistical analysis
• Experience evaluating 1115 waivers, including SMI/SPMI, SUD, SED, justice-involved (JI), and/or health-related social needs (HRSN) waivers
• Experience working with Medicaid claims data
• Familiarity with quasi-experimental program evaluation methods (e.g., interrupted time series, difference-in-differences)
• Understanding of waiver design and implementation, including amendments, budget neutrality, and program structure
• Experience working with CMS, state Medicaid agencies, or healthcare consulting desired
• Strategic mindset with the ability to develop innovative solutions to complex challenges
• Strong stakeholder management skills, with experience engaging Medicaid leadership, providers, and beneficiaries
• Project management experience or credentials

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com. The applicable base salary range for this role is $88,000 to $176,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: August 14, 2026