Implementation manager Jobs in Frisco, TX

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

The Implementation Project Manager is a client-facing, project management role. You will lead the implementation experience from start to finish by managing a project plan and coordinating with subject matter experts throughout Collective Health - Eligibility, Benefit Plan Design, Finance - and external partners. You will have the space to be both collaborative and determine the success of a project. You will report to the Team Lead, Implementations Services.

What you'll do :

• Track and manage multiple client implementations using Smartsheet (project management software) over the course of 90-120+ day engagements
• Scope, execute, and manage the implementation process for complex clients onto Collective Health's Workforce Health Management System, interfacing directly with clients, partners, and internal experts to build a strong foundation for client satisfaction, partnership, and success.
• Coordinate with internal Sales, Client Success, Product, Marketing, Finance, and Member Advocacy teams to manage customization requests, partner integrations, and risk escalations across a client portfolio inclusive of small, medium, and enterprise clients
• Identify opportunities and develop process improvement and efficiency strategies to scale implementation capacities, improve the client experience, and reduce the cost to implement over time.
• Manage client expectations, dependencies, and deliverables throughout the implementation process to ensure a positive client experience in which key milestones are met on-time and within scope.

To be successful in this role, you'll need :

Pay Transparency Statement

This is a hybrid position based out of one of our offices : San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week.#LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https : / / jobs.collectivehealth.com / benefits / .

San Francisco, CA Pay Range

107,650-$133,750 USD

Lehi, UT Pay Range

85,750-$107,000 USD

Plano, TX Pay Range

94,750-$118,000 USD

Why Join Us?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy : https : / / collectivehealth.com / privacy-policy / .