Implementation specialist Jobs in Louisville, KY

A company is looking for an Implementation Specialist to guide newly signed customers through the onboarding process and ensure successful product implementation. Key Responsibilities Complete implementation and setup steps for newly signed customers Create documentation and training materials to support customers and end users Maintain regular contact with integration customers and serve as the main point of contact for questions Required Qualifications High school diploma or equivalent required; minimum of three years' experience in a customer-facing role Proficient in the use of Microsoft Office Suite Ability to manage short- and long-term projects effectively Experience with Salesforce to track customer interactions and project progress Must be customer-oriented and provide exceptional customer service