Implementation specialist Jobs in Raleigh, NC

JOB DESCRIPTION

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The Clinical Implementation Specialist will promote and support technology centric product launches at key customer accounts. As part of the program development team, you will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.

How You'll Create Impact

• Develop account specific launch plan to enable locally sustainable support and use of new technologies
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system, Ortho Grid, and ZBAnalytics technologies.
• Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
• Supports advanced technology upgrades as required
• Responsible for key administration duties
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Follow all internal communication and documentation policies (QA).
• Attend annual trainings as required.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

Your Background

Travel Expectations

Up to 70% travel

This role pays $70-85k base salary with additional income to be earned through bonus opportunities

EOE / M / F / Vet / Disability