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Inbound call center Jobs in Cary, NC

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Inbound call center • cary nc

Last updated: 9 hours ago

Call Center Representative (Research).

Grace Federal Solutions LLCCary, NC, US
Part-time
Quick Apply

Call Center Representative – Clinical Research (Bilingual Preferred) Location:.Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Hea... Show more

On Call Emergency Manager, Safety

WSPRaleigh, NC, United States
$40.00 hourly
Full-time

On-Call Emergency Managers Safety.WSP is currently initiating a search for On-Call Emergency Managers Safety.Since the actual work location will be the deployment site(s), these positions have th... Show more

Contact Call Center Manager

Piper CompaniesRALEIGH, North Carolina
$90,000.00 yearly
Full-time

Piper Companies is seeking a Contact Call Center Manager for a leading organization within the Raleigh Durham, North Carolina area.The Contact Call Center Manager role is a hybrid position requirin... Show more

Remote Inbound Customer Service

Arise Virtual SolutionsRaleigh, North Carolina
Remote
Full-time

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with finan... Show more

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Preschool Center Director

The Learning ExperienceRaleigh, NC, United States
Full-time

Join the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"! At The Learning Experience, we are dedicated to providing a platform for showcasing talents, sharing id... Show more

Remote Call Center Representative

WellSkyRemote, North Carolina
$16.00 hourly
Remote
Full-time

Remote Call Center Representative (Sleep Coach).The scope of the Sleep Coach job includes actively promoting and selling CPAP equipment while ensuring compliance, satisfaction, and retention throug... Show more

Inbound Sales Representative (Remote/Eastern Time)

A Place for MomRaleigh, NC, United States
$45,760.00 yearly
Full-time

As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families searching for senior care solutions.In this high-impact sales role, you'll use empat... Show more

Remote Inbound Representative

Stratford DavisRaleigh, NC, us
Remote
Full-time
Quick Apply

Embark on a dynamic, high-growth career where you can truly make a difference by helping households secure their financial future.In this virtual role, you will engage directly with clients to iden... Show more

Banking Center Manager

First HorizonRaleigh, NC, United States
Full-time

Location: Onsite listed in the job posting.Schedule: Monday through Friday, 9:00AM to 5:00PM.Summary: If you're a natural leader and want to lead a team at a strong company with exceptional support... Show more

Call Center Customer Service Professional - IV

Pinnacle Technical ResourcesCary, NC, US
Full-time

Position: Call Center Customer Service Professional - IV Location: Cary, NC (Hybrid) Duration: 4+ Months Job ID: 178232 Job Overview: We are seeking an experienced and dedicated Customer Support Sp... Show more

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Inbound Sales Agent_Seasonal

HomeTeam Pest DefenseRaleigh, NC, United States
$50.00 hourly
Full-time

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!.We are seeking talented SEAS... Show more

Inbound Customer Support Agent

Genesis Call Center, LLCRemote, South Carolina, United States
Remote
Full-time

Handle inbound interactions for major brands.Assist customers with questions, service requests, account needs, and product support.Use guided systems and resources to deliver high-quality customer ... Show more

Pharmaceutical Call Center Manager - Hyrbrid

Avery Healthcare Group Ltd.Morrisville, NC, United States
Full-time

The Engagement Center Manager is responsible for supervising the day-to-day operations of Engagement Contact Center programs and assisting in growth and development of the department.Interview, sel... Show more

Call Center Rep/Service appointment setter

Anderson Automotive GroupRaleigh, NC, US
$20.00 hourly
Full-time

Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to... Show more

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Grants Administrator (Reservist On Call)

ICFRaleigh, NC, United States
Full-time

Disaster Recovery Grant Administrator Reservist On Call.ICF's Disaster Management Division seeks a Disaster Recovery Grant Administrator Reservist On Call to join our team.This ON-CALL position w... Show more

Senior Software Engineer - Call Routing Product

EnrollHereRaleigh, NC, US
Full-time
Quick Apply

EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone.We partner with organizations nationwide to deliver streamlined technology and exceptional ... Show more

Product Manager - CLEC Numbers and Inbound

BandwidthRaleigh, NC, United States
Full-time

Product Manager - CLEC Numbers and Inbound.At Bandwidth, we shape how the world connects.We're the global communications software company and Tier 1 network operator with global reach.The voice, me... Show more

Banking Center Manager

First Horizon BankRaleigh, NC, US
Full-time

Location: Onsite listed in the job posting.Schedule: Monday through Friday, 9:00AM to 5:00PM Summary If you're a natural leader and want to lead a team at a strong company with exceptional support,... Show more

Center Manager 0143

FullSpeedAutomotiveCary, NC, United States
Full-time

Grease Monkey - Cary, NC 27518.Position Type: Full Time Category: Retail.The Center Manager is the operational and cultural leader of the service center, responsible for delivering exceptional cust... Show more

People also ask
Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLCCary, NC, US
30+ days ago
Job type
  • Part-time
  • Quick Apply
Job description

Call Center Representative – Clinical Research (Bilingual Preferred) Location:

  • Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Health Research.
  • Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.
  • This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
  • If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll Do Participant Outreach & Scheduling Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates Respond to inbound participant inquiries regarding study procedures Clearly explain study-related information in a professional and compassionate manner Use Spanish/English bilingual skills to improve participant accessibility (preferred) Clinical Research Support Follow approved scripts and study protocols Ask pre-approved screening questions to determine participant eligibility Document interactions accurately in research systems Escalate protocol deviations or concerns to the research team Data Entry & Documentation Enter participant data into EDC systems and research databases Track follow-ups and ensure completion of required participant touchpoints Maintain strict confidentiality standards Compliance & Quality Adhere to HIPAA and institutional privacy guidelines Participate in call monitoring and quality assurance reviews Maintain professionalism in all participant communications What We’re Looking For Minimum 2 years of experience in:

  • Call center operations OR Clinical research support Strong data entry accuracy and attention to detail Clear verbal communication skills Comfortable working with structured scripts and compliance requirements Basic proficiency in Microsoft Office tools Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English) strongly preferred.
  • All candidates must pass background screening and meet confidentiality requirements.
  • Why Join Grace Federal Solutions?
  • Support meaningful public health research Gain exposure to clinical research operations Work in a structured, compliance-driven environment Be part of a team that values professionalism and community impact We are an Equal Opportunity Employer committed to an inclusive workplace.
  • Ready to Make an Impact?
  • Submit your resume today.
  • Qualified candidates will be contacted for an initial screening interview.
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