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Inbound call center Jobs in Killeen, TX

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Inbound call center • killeen tx

Last updated: 20 hours ago
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco BanksHarker Heights, TX
Full-time
The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank’s call center environment. This role encompasses addressing customer inquiries, provi...Show moreLast updated: 30+ days ago
Blended Call Center Representative (Inbound & Outbound)

Blended Call Center Representative (Inbound & Outbound)

MCI, LCKilleen, TX, US
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 30+ days ago
Call Center Sales Representative

Call Center Sales Representative

MCI CareersKilleen, TX, US
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 1 day ago
Plasma Center Technician

Plasma Center Technician

TakedaUSA, TX, Harker Heights
Full-time
Now offering daily pay to our hourly team members! Don’t Wait For Payday.Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines.Her...Show moreLast updated: 30+ days ago
  • New!
Center Medical Spec - EMTB

Center Medical Spec - EMTB

GrifolsKilleen, US , TX
Full-time
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1...Show moreLast updated: 20 hours ago
Call Center Customer Service Supervisor

Call Center Customer Service Supervisor

MassMarketsKilleen, TX, US
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 7 days ago
  • Promoted
Customer Interaction Specialist - Service Desk

Customer Interaction Specialist - Service Desk

Enterprise Call CenterKilleen, TX, US
Full-time
Genesis Call Center recruits, trains, and manages U.Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail su...Show moreLast updated: 2 days ago
  • Promoted
Plasma Center Technician

Plasma Center Technician

Takeda PharmaceuticalsHarker Heights, TX, US
Full-time
Now offering daily pay to our hourly team members! Don't wait for payday.About the role : Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changi...Show moreLast updated: 29 days ago
Peds Call Coverage

Peds Call Coverage

Sumo Medical StaffingTexas
Full-time
Primary need is to support OB / GYN and the ED.Call will be 0700 Friday to 0700 Monday.Competitive Market Rate (rate based on availability, experience, certifications, housing and transportation need...Show moreLast updated: 30+ days ago
  • Promoted
Center Director - Harker Heights, TX

Center Director - Harker Heights, TX

Sylvan Learning - Southwest TexasHarker Heights, TX, US
Full-time
Sylvan Learning is the leading provider of tutoring and supplemental education services to children of all ages, grades, and skill levels. For more than 45 years, our highly personalized and proven ...Show moreLast updated: 15 days ago
Laborer Temporary Part Time On-Call

Laborer Temporary Part Time On-Call

KatmaiKilleen, TX, United States
Part-time
Loads and unloads trucks, and other conveyances, moves supplies and materials by wheelbarrow or hand truck; stacks materials for storage or binning, collects refuse and salvageable materials, and d...Show moreLast updated: 30+ days ago
Blended Call Center Representative (Inbound & Outbound)

Blended Call Center Representative (Inbound & Outbound)

Mass MarketsKilleen, TX, US
Full-time
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, mak...Show moreLast updated: 30+ days ago
Plasma Center Technician

Plasma Center Technician

Takeda Pharmaceutical Company LtdHarker Heights, TX, United States
Full-time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...Show moreLast updated: 12 days ago
Plasma Center Technician

Plasma Center Technician

Biolife Plasma ServicesHarker Heights, TX, United States
Full-time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...Show moreLast updated: 12 days ago
  • Promoted
Physical Therapy Assistant - Rehabilitation Center

Physical Therapy Assistant - Rehabilitation Center

Pioneer Healthcare ServicesKilleen, TX, United States
Full-time
Physical Therapy Assistant - Rehabilitation Center.If you're interested in making a significant impact as a.Physical Therapy Assistant (PTA). Rehabilitation Center setting this.Assist in implementin...Show moreLast updated: 5 days ago
Inbound Call Center Agent

Inbound Call Center Agent

MCIKilleen, TX, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on inn...Show moreLast updated: 7 days ago
Call Center-Inbound - GENERAL CLERICAL

Call Center-Inbound - GENERAL CLERICAL

Crouch Staffing Solutions, Inc.Killeen, TX, US
Full-time
Crouch Staffing Solutions, Inc.Call Center CSR for a local Killeen business.Description / Responsibilities / Essential.Customer Service Representative needed to interact with customers, provide informa...Show moreLast updated: 30+ days ago
  • Promoted
Speech Language PathologistElite Therapy Center

Speech Language PathologistElite Therapy Center

Academy for Speech and LanguageHarker Heights, TX, United States
Full-time +1
If you have a heart for serving children and families… begin an ELITE career with flexible hours, professional growth plans, and a SIGNING bonus!. Please email your resume to : jobs@elitetherapycente...Show moreLast updated: 11 days ago
Laborer Temporary Part Time On-Call

Laborer Temporary Part Time On-Call

Katmai Government ServicesKilleen, TX, United States
Part-time
Laborer Temporary Part Time On-Call.FORT HOOD, TX 76543 US (Primary).Loads and unloads trucks, and other conveyances, moves supplies and materials by wheelbarrow or hand truck; stacks materials for...Show moreLast updated: 30+ days ago
People also ask
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco BanksHarker Heights, TX
30+ days ago
Job type
  • Full-time
Job description

Summary :

The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank’s call center environment. This role encompasses addressing customer inquiries, providing tailored banking solutions, and identifying opportunities that align with the bank’s financial growth objectives. A successful Call Center Relationship Banker effectively balances problem-solving skills with a customer-centric approach, ensuring that each interaction enhances the relationship between the customer and the bank.

Customer Service Relationship Management :

  • Respond promptly to inbound client calls, addressing questions related to accounts, transactions, and general banking services.
  • Develop a rapport with clients, building trust and understanding their financial needs to provide appropriate recommendations.
  • Handle customer concerns, troubleshoot issues, and escalate complex problems to the appropriate team members when necessary.

Transaction Processing and Account Management :

  • Assist clients with routine banking transactions, including transfers, payments, and account updates.
  • Process service requests and ensure all transactions are accurately documented and completed.
  • Monitor customer accounts for potential needs or issues, proactively reaching out to offer solutions or services.
  • Product Knowledge and Sales

  • Maintain a comprehensive understanding of the bank’s products and services, including checking and savings accounts, credit cards, personal loans, and mortgages.
  • Identify and capitalize on cross-sell and up-sell opportunities by recommending suitable financial products based on each customer’s needs.
  • Meet or exceed individual and team sales targets to contribute to the bank’s overall financial objectives.
  • Compliance and Risk Management

  • Adhere to all regulatory and bank policies to maintain compliance, privacy, and security standards during each interaction.
  • Conduct required customer identification and verification processes as per bank guidelines and anti-money laundering protocols.
  • Protect sensitive client information and ensure confidentiality in all communications.
  • Required Skills & Qualifications :

  • Education : High School diploma or equivalent; Bachelor Degree Preferred
  • Skills : Strong communication skills, active listening, problem-solving, and multitasking.
  • Technical Proficiency : Familiarity with banking software, call center systems, and digital banking platforms.
  • Experience : Preferred experience in customer service, banking, or a call center environment.
  • Work Hours :  Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8 : 30am – 1 : 00pm. Extraco provides excellent benefits and competitive compensation.