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Inbound call center Jobs in Peoria, AZ

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Inbound call center • peoria az

Last updated: 1 day ago

Call Center Manager

Bath Concepts Independent DealersGlendale, AZ, US
Full-time
Quick Apply

CALL CENTER MANAGER Director of First Impressions & High Fives Location:.Tolleson, AZ  APEX Windows & Bath is looking for an experienced, high-energy Call Center Manager to lead our ou... Show more

Credit Union Call Center Rep - Bi-Lingual Required/Start 9.14.26

Credit Union WestGlendale, AZ, United States
Full-time

Top Company to Work for in Arizona.Credit Union West has been named a 'Top Company to Work for in Arizona' for the 14th year in a row (2013-2026)! This prestigious award announced by BestCompaniesA... Show more

On Call Substitute Teacher

Zen EducateGlendale, Arizona, United States
Part-time

Limited Positions - Now hiring for the 2026–2027 school year!.We’re hiring substitute teachers to support students in inclusive and special education classrooms.These are full-year opportunities to... Show more

 • Promoted

Center-Based Behavior Technician

Life Skills Autism Academy by Centria HealthcareGlendale, AZ, United States
$18.00–$24.00 hourly
Full-time

Center-Based Behavior Technician.Glendale, Arizona, United States.Life Skills Autism Academy is looking for exceptional behavior technicians! Candidates must hold and maintain current certification... Show more

Operations Manager, Distribution Center

Staff ManagementLuke Air Force Base, AZ, United States
$64,913.00–$81,141.35 yearly
Full-time

The Operations Manager is responsible for the overall leadership of the SIMOS operation.This position is accountable for safety, quality, service, financial performance, customer satisfaction, and ... Show more

Assistant Center Director

MathnasiumGlendale, AZ, US
Part-time

Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is bui... Show more

Postal Service Center Clerk

Ladgov CorporationLuke AFB, AZ, US
Full-time +1
Quick Apply

Postal Service Center Clerk Location:.Luke Air Force Base, Arizona Job Type: Full-Time / Part-Time Schedule: Monday-Friday Customer Service Window: 9:00 AM - 4:00 PM Job Summary Ladgov Corporation ... Show more

RECREATION AID (FITNESS CENTER)

Department of the Air ForceLuke Air Force Base, AZ, United States
Full-time

Customer Service & Front Desk Operations.Greet visitors, answer phone calls, and verify eligibility of patrons entering the facility.Ensure only authorized patrons use the facility and adhere to es... Show more

Call-by-Call Manager

Grand Canyon Home Services LLCYoungtown, AZ, US
$19.00 hourly
Full-time

Your Birthday is a Paid Day Off.Are You A Perfectionist? Extremely Detail Oriented? Hard Working? Task Oriented? Able To Hold Others Accountable?.Family owned, Local Air Conditioning, Heating and P... Show more

Enrichment Partner (Caregiver) On-Call

BenevillaSurprise, Arizona, United States
$15.65 hourly
Part-time
Quick Apply

Enrichment Partner (Caregiver).All Benevilla Adult Day Programs - Surprise, Sun City & Peoria, AZ.Availability to work as needed between 8am to 5pm weekdays (Monday–Friday).Programs closed even... Show more

Assistant Center Manager

Wax Center PartnersGlendale, AZ, United States
Full-time

Do you want to work with an exceptional team who helps their clients look and feel fabulous? Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are yo... Show more

COMMUNITY CENTER SPECIALIST

Government JobsSurprise, AZ, United States
Full-time

The City of Surprise is looking for our next team member that has a desire to promote the continued growth of the division.The Community Center Specialist requires an outgoing personality who enjoy... Show more

FUEL CENTER/CLERK

Fry's Food StoresPeoria, AZ, US
Full-time

Assist customers and manage cash register.Maintain neatness and cleanliness of the fuel center.Recover stock, fill out incident and security reports, and maintain compliance documentation.Demonstra... Show more

Assistant Moving Center Manager

U-HaulGlendale, AZ, United States
Full-time

Assistant Moving Center Manager.MUST BE PART OF A COUPLE'S TEAM TO CO MANAGE THIS STORAGE CENTER.No individual applications will be considered for this job).Are you looking for more responsibility ... Show more

RECREATION AID (FITNESS CENTER)

US Government JobsLuke Air Force Base, AZ, United States
Full-time

Funding Type: Non-Appropriated Fund (NAF) Employment Type: Flexible (No guaranteed hours, no benefits) Core Mission: In this role, you will support the day-to-day operations of our sports and fitne... Show more

Center Care Team - Medical Assistant, Center Float

ArchWell HealthSun City, AZ, United States
Full-time

Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members.Care teams are responsible for delivering excellent and compassionate primary care an... Show more

Training Manager - Distribution Center

AutozoneTolleson, US
Full-time +1

Job Description \n\n\n \n The Distribution Center Training Manager plays a pivotal role in shaping a skilled and efficient workforce by developing, implementing, and refining training ... Show more

Part-Time House Call Veterinarian

Lap of LoveGlendale, AZ, US
$55,000.00 yearly
Full-time +1
Quick Apply

Live Your Best Life at Lap of Love Veterinary Hospice!.Join Lap of Love as an In-Home, Associate Veterinarian in Phoenix, AZ and surrounding areas.Imagine a veterinary role that honors your time, s... Show more

COMMUNITY CENTER SPECIALIST

City of Surprise, AZSurprise, AZ, United States
Full-time

The City of Surprise is looking for our next team member that has a desire to promote the continued growth of the division.The Community Center Specialist requires an outgoing personality who enjoy... Show more

Data Center Security Specialist, AMER-SW Data Center Security

Amazon Data Services, Inc.Glendale, Arizona, USA
Full-time

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we’re the people who keep the cloud running.We support all AWS data c... Show more

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Call Center Manager

Call Center Manager

Bath Concepts Independent DealersGlendale, AZ, US
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

CALL CENTER MANAGER Director of First Impressions & High Fives Location:

  • Tolleson, AZ APEX Windows & Bath is looking for an experienced, high-energy Call Center Manager to lead our outbound appointment-setting team.
  • We believe a successful call center doesn't have to be a stuffy, rigid environment.
  • We want energy.
  • We want enthusiasm.
  • We want people celebrating wins and enjoying coming to work.
  • But we also want results.
  • We're looking for a leader who understands that a great call center isn't measured simply by how many appointments are set.
  • It's measured by the quality of those appointments and what ultimately happens in the home.
  • If you know how to motivate a room, coach people, hold a team accountable and use numbers to improve performance, we want to talk to you.

What You'll Be Doing Lead the Floor:

  • Create an energetic, positive and productive environment where people want to perform.

Coach in Real Time:

  • Listen to calls, provide immediate feedback, role-play objections and continuously develop your team's skills.

Own Appointment Quality:

  • Make sure appointments are properly set, expectations are clearly established, and our Sales Representatives receive the best opportunities possible.

Master the Metrics:

  • Monitor KPIs, dialer activity, set rates, confirmation rates, appointment quality, sit rates and conversion trends.
  • Don't just report the numbers - use them to improve performance.

Create Accountability:

  • Establish clear expectations, recognize strong performance and address problems quickly and directly.

Develop Your People:

  • Identify strengths and weaknesses within the team and coach each person accordingly.

Bring the Energy:

  • Run contests, spiffs and team activities that make achieving goals fun and rewarding. Lead by Example : When necessary, get on the phones, handle difficult situations and show the team what great sounds like.
  • What You Bring to APEX Proven experience managing an outbound call center, inside-sales team or appointment-setting operation Strong coaching and people-development skills The ability to balance enthusiasm and empathy with accountability A strong understanding of call-center KPIs and conversion metrics Experience listening to and evaluating calls for quality and effectiveness The ability to identify problems, develop solutions and measure the results A leadership style that earns respect rather than simply demanding it Hands-on experience with Lead Perfection and/or Five9 is a major plus The Person We're Looking For We're not looking for someone to simply manage schedules and watch a dashboard.
  • We're looking for someone who can lead people and improve performance.
  • You should be comfortable celebrating a record-setting day - and equally comfortable having a direct coaching conversation when expectations aren't being met.
  • You should enjoy developing people, solving problems and figuring out why the numbers are doing what they're doing.
  • Most importantly, you should understand that our Call Center creates the first impression of APEX and plays a critical role in everything that happens afterward.
  • Why APEX?
  • APEX Windows & Bath has served homeowners for more than 30 years.
  • We believe in working hard, treating people well and creating opportunities for talented people to succeed.
  • You'll be joining a company that is investing in its people, its processes and its future.
  • We offer a competitive base salary plus performance-based incentives tied to the success of your team.
  • If you're looking for an opportunity where you can build a great team, make measurable improvements and have a real impact on the business, we'd like to meet you.
  • READY TO LEAD?
  • Send us your resume along with a short note telling us about a team you've led, a performance problem you've solved, or the best sales contest you've ever created Powered by JazzHR