Talent.com

Inbound call center Jobs in Raleigh nc

Last updated: 14 hours ago
Supv Contact Center - Contact & Call Center

Supv Contact Center - Contact & Call Center

WakeMedRaleigh, NC
Show moreLast updated: 30+ days ago
Call Center and Claims Representative

Call Center and Claims Representative

HumanaRemote, North Carolina
Remote
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Telecom Call Center CSR

Telecom Call Center CSR

APR ConsultingCary, NC, United States
$34.89 hourly
Show moreLast updated: 8 days ago
  • New!
Call Center Customer Service Professional

Call Center Customer Service Professional

Innova SolutionsCary,North Carolina,United States
$45.00–$50.00 hourly
Full-time
Quick Apply
Show moreLast updated: 14 hours ago
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, North Carolina
Remote
Part-time
Show moreLast updated: 30+ days ago
  • Promoted
Call Center Agent

Call Center Agent

SingnalaRaleigh, NC, US
$16.50–$25.00 hourly
Show moreLast updated: 8 days ago
Call Center Agent

Call Center Agent

Hustle Notice BizRaleigh, NC, US
$16.50 hourly
Full-time
Quick Apply
Show moreLast updated: 8 days ago
  • Promoted
customer service / Call Center

customer service / Call Center

SGACary, NC, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Call Center Specialist

Bilingual Call Center Specialist

VirtualVocationsRaleigh, North Carolina, United States
Full-time
Show moreLast updated: 2 days ago
Call Center Representative

Call Center Representative

TEKsystemsRaleigh,NC,27601,USA
Show moreLast updated: 30+ days ago
Remote Call Center Sales

Remote Call Center Sales

S&P DataNC, Raleigh, US
Remote
Show moreLast updated: 30+ days ago
  • Promoted
Inbound call centre agent

Inbound call centre agent

GSG LimitedRaleigh, North Carolina, USA
Full-time
Show moreLast updated: 16 days ago
Pharmacy Call Center Representative

Pharmacy Call Center Representative

corner stone staffingCary, NC
$18.00 hourly
Show moreLast updated: 30+ days ago
Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative

Mass MarketsNC, US
Show moreLast updated: 30+ days ago
Disaster Relief Call Center Representative

Disaster Relief Call Center Representative

MCI, LCNC, US
Temporary
Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

Carolina BracesRaleigh, NC, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Call Center Associate (Remote)

Call Center Associate (Remote)

D Aceto Services LLCRaleigh, North Carolina
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesRaleigh, North Carolina
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
Remote Call Center Representative

Remote Call Center Representative

LiveopsCary, North Carolina, United States
$45.00 hourly
Remote
Full-time
Show moreLast updated: 2 days ago
  • Promoted
Director, CX Operations & Strategy (inbound virtual contact center)

Director, CX Operations & Strategy (inbound virtual contact center)

JerryRaleigh, NC, US
Full-time
Show moreLast updated: 16 days ago
Supv Contact Center - Contact & Call Center

Supv Contact Center - Contact & Call Center

WakeMedRaleigh, NC
30+ days ago
Job description

Position Information :

The Supv Contact Center of WakeMed Physician Practices contact center is responsible for overseeing daily operations by monitoring staffing levels to ensure timely response to call queues and random monitoring of call quality to ensure unsurpassed service is delivered as it relates to physician practice appointment scheduling and other patient inquiries. Conducts thorough and consistent orientation and evaluation of new employees and identifies opportunities to improve with ongoing training for existing employees. Identifies opportunities to refine the scheduling process to improve patient safety customer satisfaction and reduction in errors. Meets and collaborates with the leadership staff of the provider practices in which the contact center supports.

Experience Requirements :

4 Years Related Position Experience Required 2 Years Supervisory Preferred 3 Years Direct Position Experience Preferred

Select Education Type :

High School Diploma or Equivalent Required Associate's Degree Preferred

Licensure / Certification Requirements :

Not Applicable

Hours of Work : M-F, 8 : 00a-4 : 30p

Weekend Requirements :

No Weekends

Call Requirements : none