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Inbound call center Jobs in Raleigh, NC

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Inbound call center • raleigh nc

Last updated: 17 hours ago
Call Center Representative II (Mutual Funds, Inbound)

Call Center Representative II (Mutual Funds, Inbound)

SS&C Technologies HoldingsRemote - South Carolina US
Remote
Full-time
Investor Services Representative II.As an Investor Services Representative II, you will be responding to caller inquiries with an expected high level of accuracy, while providing an excellent quali...Show moreLast updated: 21 days ago
  • Promoted
Call Center Representative

Call Center Representative

Air Experts Raleigh Heating and AirRaleigh, NC, United States
Full-time
Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!. Call Center Representative (CSR).The idea...Show moreLast updated: 3 days ago
  • Promoted
Full-Time Associate Call Center Representative

Full-Time Associate Call Center Representative

Duke EnergyRaleigh, NC, United States
Full-time
More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us - help us make a difference for millions of people every day.Consider joining the Du...Show moreLast updated: 1 day ago
Supv Contact Center - Contact & Call Center

Supv Contact Center - Contact & Call Center

WakeMedRaleigh, NC
Full-time
The Supv Contact Center of WakeMed Physician Practices contact center is responsible for overseeing daily operations by monitoring staffing levels to ensure timely response to call queues and rando...Show moreLast updated: 30+ days ago
Call Center and Claims Representative

Call Center and Claims Representative

HumanaRemote, North Carolina
Remote
Full-time
Humana”) offers competitive benefits that support whole-person well-being.Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

UltimateRaleigh, NC, US
Full-time +1
This is a full time, 100% IN OFFICE, temp to perm position offering great growth potential and benefits!.The Ideal candidate will have the following : . Minimum of 2 years Call Center experience.Compu...Show moreLast updated: 4 days ago
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, North Carolina
Remote
Part-time
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...Show moreLast updated: 30+ days ago
Disaster Relief Call Center Representative

Disaster Relief Call Center Representative

Mass MarketsNC, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

North Carolina Retina AssociatesRaleigh, NC, US
Full-time
Six Forks Rd, Raleigh NC 27609.The call center representative works directly with patients and physicians to provide customer service for patients via telephone interactions.The call center represe...Show moreLast updated: 18 days ago
  • Promoted
Call Center Customer Service Professional

Call Center Customer Service Professional

Kelly MitchellCary, NC, US
Full-time
Our client is seeking a Call Center Customer Service Professional to join their team! This position is located in Cary, North Carolina. Answer incoming service calls from customers to perform initia...Show moreLast updated: 3 days ago
  • Promoted
Call Center Customer Service Professional

Call Center Customer Service Professional

AmpcusCary, NC, US
Full-time
Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented Team.Call Center Customer Service Professional. Answer incoming service calls from c...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Customer Service Professional - II

Call Center Customer Service Professional - II

The Judge Group Inc.Cary, NC, US
Full-time
Call Center Customer Service Professional - II.Hybrid 8 days a month, usually Tuesday and Wednesday's.Targeted Years of Experience : 3-5 years. Answer incoming service calls from customers to perform...Show moreLast updated: 30+ days ago
Disaster Relief Call Center Representative

Disaster Relief Call Center Representative

MCI, LCNC, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

HaysCary, NC, United States
Full-time
Call Center Representative – Contract – Cary, NC – $20 / hr.The final salary or hourly wage, as applicable, paid to each candidate / applicant for this position is ultimately dependent on a variety of ...Show moreLast updated: 3 days ago
  • Promoted
  • New!
Call Center Agent

Call Center Agent

Biz Voice BoostRaleigh, NC, US
Full-time
We are seeking a motivated and customer-oriented Call Center Agent to join our dynamic team.In this role, you will serve as the first point of contact for our customers, handling a variety of inqui...Show moreLast updated: 17 hours ago
  • Promoted
Call Center Representative

Call Center Representative

Ultimate LLCRaleigh, NC, United States
Full-time +1
This is a full time, 100% IN OFFICE, temp to perm position offering great growth potential and benefits!.The Ideal candidate will have the following : . Minimum of 2 years Call Center experience.Compu...Show moreLast updated: 1 day ago
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesRaleigh, North Carolina
Remote
Full-time +1
Quick Apply
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

Air Experts Heating, Cooling, LLCRaleigh, NC, US
Full-time
Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we’d love to have you on our team!. Call Center Representative (CSR).Th...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Customer Service Professional

Call Center Customer Service Professional

Crossfire ConsultingCary, NC, US
Full-time
Hybrid 8 days a month, usually Tuesday and Wednesday's.Would prefer candidates with previous Telecommunication Service.Must be able to work the three shifts : 730-330PM, 330PM-midnight, midnight to ...Show moreLast updated: 6 days ago
People also ask
Call Center Representative II (Mutual Funds, Inbound)

Call Center Representative II (Mutual Funds, Inbound)

SS&C Technologies HoldingsRemote - South Carolina US
21 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description

Job Title : Investor Services Representative II

Locations : Remote

Get To Know The Team :

As an Investor Services Representative II, you will be responding to caller inquiries with an expected high level of accuracy, while providing an excellent quality customer service experience. This position is an excellent entry level opportunity that will have you professionally interacting with shareholders, brokers and dealers in our inbound call center.

Why You Will Love It Here!

  • Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future : 401k Matching Program, Professional Development Reimbursement
  • Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Range Perspectives : Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training : Hands-On, Team-Customized, including SS&C University
  • Extra Perks : Discounts on fitness clubs, travel and more!

What You Will Get To Do :

  • Provide internal and external customers with full-service solutions and comprehensive transfer agency and / or shareholder services.
  • Researches, resolves, and responds to inquiries and problems of a more complex nature.
  • May be responsible for providing on-the-job training for newer associates.
  • Daily work includes call center activity, transaction processing / data entry, customer correspondence, and quality assurance.
  • Maintain records for customers (e.g. shareholders, broker / dealers, third-party entities, institutions and client fund groups) and answer inquiries related to fund performance, account status and activity.
  • Process financial and non-financial mutual fund and corporate security transactions, set up new accounts, perform research and resolve problems related to specific transactions through the utilization of various industry-related products / systems.
  • Associates within this role evaluate and follow internal processes, controls, and procedures to ensure compliance with client, service level agreement, company, industry, and / or legal regulations.
  • What You Will Bring :

  • College degree preferred or relevant work experience
  • At least one year of previous customer service experience within retail, banking or financial services required
  • Excellent communication skills – verbal and written.
  • Intermediate computer proficiency, including keyboarding skills and the ability to navigate through multiple computer systems.
  • Strong analytical / problem solving, ability to research and resolve complex issues usually requiring the coordination of multiple resources.
  • Quiet space free of distractions to work remotely as needed in times where the office may not be accessible; with access to a personal laptop or computer, WiFi connection, and either a land line or cellular phone with unlimited minutes.