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Incident manager Jobs in Jersey City, NJ

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Incident manager • jersey city nj

Last updated: 1 day ago
Incident Coordinator

Incident Coordinator

TrueLinkPark Avenue,New York
Full-time
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation.We are consistently exploring new technologies and tools to be agile.This environment gives...Show moreLast updated: 30+ days ago
  • Promoted
Incident Management Investigator Specialist

Incident Management Investigator Specialist

Constructive Partnerships UnlimitedNew York, NY, United States
$26.67 hourly
Incident Management Investigator Specialist.Search Location(s) Manhattan, NY.Assists the Incident Management Investigator with conducting investigations into situations, which may violate a person’...Show moreLast updated: 2 days ago
  • Promoted
Sr. Analyst II - Incident Management

Sr. Analyst II - Incident Management

NYULMCNew York, NY, United States
$120,000.00–$140,000.00 yearly
It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center.Also part of NYU Lang...Show moreLast updated: 26 days ago
  • Promoted
Incident Response Manager

Incident Response Manager

VirtualVocationsJackson Heights, New York, United States
Full-time
A company is looking for an Incident Program Manager to build and manage their incident response program.Key ResponsibilitiesOwn the development of the incident response program and create incident...Show moreLast updated: 1 day ago
  • Promoted
SERIOUS INCIDENT MANAGER

SERIOUS INCIDENT MANAGER

City of New YorkNew York City, New York, USA
Full-time +1
APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6. TITLE CHANGE OR BE REACHABLE WITH THE SCOR...Show moreLast updated: 11 days ago
  • Promoted
Incident Manager – Facilities Systems

Incident Manager – Facilities Systems

Jones Lange Lasalle, Inc.New York, NY, United States
Full-time
Incident Management : Lead the investigation, resolution, and documentation of incidents affecting facilities systems, including Power, HVAC, electrical, plumbing, and fire safety systems.Coordinati...Show moreLast updated: 13 days ago
Problem Manager / Incident Manager

Problem Manager / Incident Manager

Genesis10New York, NY
$63.24–$71.24 hourly
Genesis10 is currently seeking a Problem Manager / Incident Manager with our client in the financial industry located in New York, NY. This is a 12+ month contract position.Looking for a highly qualif...Show moreLast updated: 30+ days ago
Incident Manager (Major Incident Manager)

Incident Manager (Major Incident Manager)

Emonics LLCNew York, United States
Role : Incident Manager (Major Incident Manager).Job Locations : USA; NYC, NY, USA.Required Experience : 7 - 9 Years.Skills : Incident Manager (Major Incident Manager). Overseeing the incident managemen...Show moreLast updated: 30+ days ago
Incident and Escalation Manager (EMEA)

Incident and Escalation Manager (EMEA)

DatadogNew York, NY
Incident and Escalation Manager (EMEA).Paris, France; Dublin, Ireland; Amsterdam, Netherlands.The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE)...Show moreLast updated: 30+ days ago
Cyber Incident Responder

Cyber Incident Responder

Highmark HealthNY, Working at Home, New York
$124,800.00 yearly
Full-time
This role will manage and investigate live security incidents.Cyber Incident Responders work independently or collaboratively depending on each event and will serve as a subject matter expert who w...Show moreLast updated: 30+ days ago
  • Promoted
Incident Manager - Facilities Systems

Incident Manager - Facilities Systems

JLLNew York, NY, United States
$75,000.00–$90,000.00 yearly
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Show moreLast updated: 13 days ago
  • Promoted
Cyber Incident Response Attorney

Cyber Incident Response Attorney

Wilson Elser Moskowitz Edelman & Dicker LLPNew York, NY, United States
$125,000.00–$175,000.00 yearly
Founded in 1978, we rank among the top 200 law firms identified by The American Lawyer and 43rd in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified...Show moreLast updated: 6 days ago
Security Incident Responder

Security Incident Responder

Stand 8USA, New York, New York
$45.00–$55.00 hourly
Part-time
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico...Show moreLast updated: 2 days ago
  • Promoted
SERIOUS INCIDENT MANAGER

SERIOUS INCIDENT MANAGER

New York City, NYManhattan, NY, United States
Full-time +1
APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6. TITLE CHANGE OR BE REACHABLE WITH THE SCOR...Show moreLast updated: 26 days ago
Manager / Lead - Incident Management (ITIL)

Manager / Lead - Incident Management (ITIL)

City National BankJersey City, New Jersey, United States
$111,408.00–$189,738.00 yearly
LEAD INCIDENT MGMT WHAT IS THE OPPORTUNITY? The Incident Management Lead is a People Manager position who will have Incident Management Analyst direct reports. Works with all T&I support teams acros...Show moreLast updated: 30+ days ago
  • Promoted
Incident Management Analyst

Incident Management Analyst

MelioNew York City, NY, United States
$75,000.00–$90,000.00 yearly
Full-time
Incident Management AnalystLocation : Hybrid in NYC (3 day in-office requirement)Qualifications : • 1+ years of operations experience. payments experience encouraged • Strong organizational and communi...Show moreLast updated: 26 days ago
Incident Response Associate

Incident Response Associate

DTCCJersey City, NJ, United States
Full-time
Are you ready to make an impact at DTCC?.Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC...Show moreLast updated: 30+ days ago
  • Promoted
Incident and Escalation Manager - Cloud Services

Incident and Escalation Manager - Cloud Services

Radware Ltd.NJ, United States
Full-time
Position Overview : Radware, a global leader in cybersecurity protection solutions for networks and applications, is seeking a dynamic Incident and Escalation Manager to join our rapidly growing Clou...Show moreLast updated: 28 days ago
Incident Management Analyst

Incident Management Analyst

Matrix GlobalJersey City, NJ, US
Remote
Full-time
Matrix Global Services is looking for an experienced Incident Management Analyst to join a team of professionals who will modify, implement, and deliver ITIL aligned Incident Management services in...Show moreLast updated: 15 days ago
Incident Coordinator

Incident Coordinator

TrueLinkPark Avenue,New York
30+ days ago
Job type
  • Full-time
Job description

What We'll Bring :

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

The Incident Coordinator (IC) is responsible for working closely with our Global Incident Response clients, including, Breach Fulfillment Services clients and Incident Response Forensics clients. The IC provides Client and Customer service end to end, including but not limited to overseeing issuance of proposals, contracts, and ultimately, implementation and administration of the services involved in any matter entrusted to the individual.

What You'll Bring :

  • 1-5 years Project Management ExperienceEducation or certifications can be considered in lieu of historical experience.
  • 3-7 years working in a client facing position similar to project management and / or
  • customer service.
  • Ability to manage multiple tasks moving at varying pace within a high-pressure service
  • environment.
  • Proficient with MS Office suite; expertise with MS Excel preferred.
  • Strong written and verbal communication skills.
  • Excellent interpersonal skills with focus on empathetic client management.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Results driven, solution and customer focused.
  • Team player; collaborative work style is vital as is in keeping with companywide ethos.
  • Fluent in a language other than English is welcomed

Impact You'll Make :

  • Manage assigned case load with minimal direct supervision.
  • Manage customer and client expectations.
  • Solve complex problems for case stakeholders.
  • Communicate clearly to customer the services and support offered.
  • Provide professional and courteous customer service and expert assistance to clients
  • and victims of a cyber incident / breach and / or fraud.
  • Participates in project plan schedule development, monitoring and reporting.
  • Intake prospects and new clients to compile information needed to build a case / project
  • regarding breach / cyber indent and / or fraud.
  • Examine and analyze information to determine the severity of the incident.
  • Exercises independent judgment in setting priorities to ensure that deadlines and due
  • dates are met.
  • Act as point of contact for customer, client and internal experts.
  • Gather, assemble and preserve facts, statements or affidavits and other evidence for
  • use in breach remediation and resolving fraud and identity theft issues and / or claims.
  • Escalates and refers any incidents that require assistance from other internal
  • departments, coordinates the discussions, meetings and updates.
  • Maintain current knowledge of all new appliable regulations pertaining to data
  • breaches.
  • Directs document and data transfers between company and clients
  • Actively manage mailings and other data breach related correspondence to include but
  • not limited to : scrubbing data, producing letters, obtaining client approval and
  • coordinating the delivery to mailing service.
  • Records and details relevant case notes into database with strong attention to detail
  • and accuracy of information in a timely manner.
  • Ensures the closure of all resolved and confirmed Incident records and final report to
  • the proper stakeholders.
  • If applicable, language translation for correspondence, reports, training documents,
  • other internal documents as necessary
  • If applicable, live Language interpretation between internal and external stakeholders.
  • This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

    Benefits :

    TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups.

    We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

    Pay Scale Information :

    The salary range for this position is $51,000.00 - $81,400.00.

  • The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). This position is eligible for bonus incentive(s). At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.
  • TransUnion's Internal Job Title :

    Specialist I, Customer Support Operations