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Information analyst Jobs in Carrollton, TX

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Information analyst • carrollton tx

Last updated: 11 hours ago

Information Technology - Service Delivery Manager

MindlanceCarrollton, TX, United States
Full-time

Locations: 5 locations, please let us know what location your candidate can support.Schedule: Hybrid, 3 days on site.Multitasking multiple work streams at one time.This will be for several differen... Show more

Analyst, Treasury

Dave & Buster'sCoppell, TX, United States
$72,000.00 yearly
Full-time +1

The Treasury Analyst must be analytical, achievement-oriented and eager to take the company's treasury operations to the next level with a strong desire to become a remarkable corporate finance pro... Show more

VP Information Technology

Benestar BrandsAddison, TX, United States
Full-time

Vice President Of Information Technology.Monaca Food Solutions (Evans Food Group, Ltd.Palmex) is a leading manufacturer and marketer of branded and private-label snack foods, specializing in pork s... Show more

 • New!

Controls Mapping Governance Lead - Global Information Security

Bank of AmericaAddison, TX, United States
$78,200.00–$136,300.00 yearly
Full-time

Information Security Professional.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible G... Show more

Actuarial Analyst

National Life Insurance CompanyAddison, TX, United States
$68,625.00–$100,650.00 yearly
Full-time

Come join one of America's fastest-growing insurance companies.Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad.Throughout ... Show more

Business Analyst

Lorven technologiesCoppell, TX, United States
Full-time
Quick Apply

Hi,</i></p> <p><i>Our client is looking for a Business Analyst in Coppell, TX location, below is the detailed requirement.Job Title: Business Analyst</i></p> &lt... Show more

Deductions Analyst

Primo BrandsCoppell, TX, United States
$73,620.00–$88,468.00 yearly
Full-time

Deduction Management Specialist.Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration.We are proud to offer an extensive and iconic portfolio of high... Show more

Financial Analyst

Thomas Edwards GroupCarrollton, TX, United States
Full-time

Financial Analyst Finance Leadership Track.Our client, a rapidly growing infrastructure services company, is seeking a high-performing Financial Analyst to serve as a key partner between Finance a... Show more

Salesforce Analyst

Ace StackAddison, TX, United States
Full-time

Location: Addison, TX Fully ONsite from day 1.Salesforce Proficiency: Deep knowledge of Salesforce configuration, standard objects, reports, and dashboards.Analytical Skills: Ability to analyze bu... Show more

Allocation Analyst

At Home StoresCoppell, TX, United States
Full-time

This is an exciting opportunity to be part of an allocation organization and implement new tools and systems for a growing home dcor business.The Allocation Analyst is responsible for controlling i... Show more

Pricing Analyst

Big Tex TrailersAddison, TX, United States
Full-time

ATW Corporate HQ - Addison, TX 75001.Position Type Full Time Job Shift Day.To optimize the profitability of retail trailer sales for assigned stores and markets through the development of effective... Show more

Product Analyst

Kasmo GlobalCarrollton, TX, United States
Full-time

PennyMac is seeking a high-performing Product Analyst III to join our Salesforce CRM Product Team.Reporting directly to the Product Owner, you will serve as a key strategic partner in defining and ... Show more

Information Security Delivery Manager

NewrezCoppell, TX, United States
Full-time

Information Security Delivery Manager.The Information Security Delivery Manager is responsible for leading the successful delivery of IT operational initiatives, ensuring alignment with business go... Show more

Analyst

TradeJobsWorkforce75240 Dallas, TX, US
Full-time

ESSENTIAL JOB FUNCTIONS Analyzes global markets for IT Services, servers, storage, backup, IT security, productivity software, remote monitoring services, hyperconvergence and IoT.Studies SMB and m... Show more

 • Promoted

Business Analyst

Yantran LLCLewisville, TX, United States
Full-time

Location: Lewisville, TX Onsite/ Remote: Onsite.Design, integration, and release of electrical/electronic components software and architecture requirements for heavy and medium duty commercial truc... Show more

Carrollton Management Information Systems Tutor

Varsity TutorsCarrollton, TX, US
Full-time

Carrollton Management Information Systems Tutor Jobs* The Varsity Tutors platform has thousands of students looking for online Management Information Systems tutors nationally and in Carrollton.As... Show more

Treasury Analyst

Aston CarterCoppell, TX, United States
$28.00–$31.00 hourly
Full-time

The Treasury Analyst supports daily treasury operations by managing cash, investments, and payments across multiple corporate entities.This role focuses on online banking administration, cash repor... Show more

Analyst, Compensation

QXOCoppell, TX, United States
Full-time

Corporate Compensation Analyst.QXO is a leading distributor and installer of building products serving an $800 billion market.The company's mission is to modernize the building products industry th... Show more

Information Security Analyst

TradeJobsWorkForce75229 Dallas, TX, US
Full-time

Monitor their organization’s networks for security breaches and investigate a violation when one occurs Install and use software, such as firewalls and data encryption programs, to protect sensitiv... Show more

 • Promoted

Business Analyst

Omni InclusiveCoppell, TX, United States
Full-time

Seeking an experienced Business Analyst to join a large-scale process automation program replacing manual operations across a complex, multi-system enterprise environment.The core of this role is m... Show more

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Information Technology - Service Delivery Manager

Information Technology - Service Delivery Manager

MindlanceCarrollton, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Service Delivery Manager

Locations: 5 locations, please let us know what location your candidate can support. Schedule: Hybrid, 3 days on site. Duration: 6 months.

Top 3 Skillsets Needed:

  • Multitasking multiple work streams at one time. This will be for several different locations and workloads within those locations. This role is not to run meetings but rather to run programs at the same time.
  • The ability to predict next steps and ask about next steps to proactively act on these multiple workloads. This person must have experience driving and not simply monitoring projects or making calls. This person must engage others, anticipate issues, anticipate priorities and constantly be reprioritizing their day and actions of others based on new inputs of what is urgent, behind, has a deadline, or affects other's ability to complete their projects pieces. This person will be the hub and will have to drive traffic.
  • Follow through and strong oversight along with well organized processes that are agile for the reprioritizing mentioned in the last skill.

Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all customer call and web-based intake, scheduling, coordination, material procurement and various other direct delivery coordination activities. This position is equivalent to a Service Project Manager position. This is a Critical Path and high accountability role and demands a highly committed and dynamic individual. The primary areas of focus for this position are:

  • Customer Service Request Intake
  • Planning and preparation for core service execution teams
  • Ownership of all coordination for core service delivery
  • Work Order Creation and lifecycle management
  • Cross-functional collaboration and communication to ensure streamlined and expeditious delivery
  • Direct support of our customers
  • Operational excellence and world class service delivery

Duties include but not limited to:

  • Service Delivery Planning for all core service types
  • Service Agreements
  • Reactive work orders
  • Quoted Service
  • Relationship Development with execution/action teams
  • Coordination of internal and external teams and subcontractors in a rapid response business environment
  • Networking internally and externally

Qualifications:

  • Familiarity and a general understanding of the systems we support and the components within
  • Strong interpersonal skill including the ability to manage in highly charged situations internally and externally
  • Exceptional communication skills - verbal and written
  • Software/Skills
  • Strong Experience with Microsoft Office
  • Virtual (PC Based) Call Systems (Genesys system preferred)
  • Work Order Management Systems (Salesforce bFO/bFS Lightning preferred)
  • Tableau (user level)
  • Microsoft Dynamics (Preferred)

Requirements:

  • Commitment to excellent customer service
  • Best in class organizational skills
  • Ability to manage and prioritize multiple responsibilities simultaneously
  • Shape Expectations & Outcomes
  • Complete and accurate Customer Service Request Intake
  • Response time
  • Accuracy of work order creation
  • Prioritization
  • Material Ordering
  • Coordination of supplemental labor, subcontractors, outside service providers, etc.
  • Planning and Scheduling

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."