Information technology technician Jobs in New York, NY

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title : Information Technology

Location(s) : New York, NY

This position requires solid proficiency in common software applications and devices, but more important is a dedication to teaching and the ability to effectively communicate the relevance of technology to seniors' lives. A successful candidate will possess a high degree of patience, creativity, dependability, and problem-solving ability, along with a sense of humor and a strong commitment to social change.

Responsibilities :

• Teaching technology courses virtually and in-person using the OATS curriculum and approach.
• Creating a comfortable and supportive learning environment.
• Offering personalized support to callers on the Senior Planet hotlines.
• Making outbound calls to Senior Planet members.
• Maintaining professionalism at all times.
• Representing and promoting Senior Planet culture and opportunities to course participants.
• Engaging in regular communication with OATS staff, including feedback on site issues, curriculum, etc.
• Coordinating with site staff, including site visits, graduations, etc.
• Submitting paperwork in a timely manner.
• Collecting surveys and evaluations.
• Entering data into Salesforce database.
• Participating in trainer meetings and other training events.
• Recruiting participants, as needed.
• Participating in special projects, as needed (ex. outreach, curriculum, etc.).
• Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment.

Decision-making authority

Diversity of the challenge

Primary nature of interaction the position has with others - informative / coaching

Qualifications :

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.