Remote Inside sales Jobs in Milwaukee, WI

The Account Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for sales & retention activities in defined territories to support the execution of the Wolters Kluwer Legal & Regulatory sales strategy. You will be responsible for building and maintaining effective long-term relationships and ensuring a high level of satisfaction with your clients.

Work with Healthcare Providers, Payers, Consultants, Insurance Companies, Corporations and State / Local Government Agencies to sell and maintain Wolters Kluwer Healthcare Regulatory & Coding Solutions.

Essential Duties and responsibilities

Negotiate contracts and close agreements to maximize profits

Manage a portfolio of accounts to achieve long-term success

Own and coordinate all sales activities

Serve as the lead point of contact for all customer account management matters

Manage regular communications with customers to ensure needs are met, address account problems / concerns and or suggestions.

Build and maintain strong, long-lasting client relationships

Proactively pursue step-up sales to existing customers to ensure that the subscription levels support customer usage.

Work with paired Account Executives to ensure customer success, retention and to identify new business opportunities

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Track and analyze sales statistics based on key quantitative metrics

Leverage extensive industry, product, and customer knowledge to ensure customer satisfaction and renewal rates

Utilizes sales tech stack including Outreach.io, Chorus.ai, ZoomInfo, LinkedIn / LinkedIn Sales Navigator, etc. in daily sales & retention workflow

Maintains current records within SalesForce.com in accordance with company policies and expectations

Ability to network and expand network of contacts within each assigned account

Performs other duties as assigned by supervisor

Education :

Bachelor's Degree in Business or related discipline or equivalent experience

Experience :

Proven track record of exceeding sales and retention targets

Solid understanding of business, financials, products / services and the market, preferably with a reputation for providing a level of expert knowledge within your industry.

Strong people skills, including the ability to partner both internally and externally

Ability to manage own territory / account and monitor resources accordingly

Closing skills

Demonstrated experience conveying value proposition to clients

Excellent presentation skills

Intermediate to advanced Microsoft Office Suite knowledge and experience (Word, Excel, PowerPoint, and Outlook).

Experience utilizing Customer Relationship Management software.

Other Knowledge, Skills, Abilities or Certification s :

Previous experience with SalesForce.com – Preferred

Previous experience with Outreach.io – Preferred

Previous Account Management experience with a cloud based / SaaS solution - Preferred

Travel requirements

Some domestic travel required