Installation technician • louisville ky
As a Help Desk Technician, you’ll be on the front lines of our customer support experience—providing prompt, thoughtful, and technically sound assistance to ensure our clients receive exceptional s... Show more
Ryder is hiring an Entry Level Diesel Technician in Jeffersonville, Indiana — providing a stable company for your career with weekly pay and excellent benefits.Hear it from a Ryder Technician Emplo... Show more
Performs maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC.Cleans and maintains all equipment and work areas.Documents all parts used and parts needed to be... Show more
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl... Show more
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a re... Show more
The Maintenance Technician will be responsible for performing a variety of maintenance tasks necessary to maintain and enhance the value of an assigned apartment community.This pinnacle role is fou... Show more
Job description Maintenance Technician (Manufactured Home Community)Must have property and/or building maintenance experience.Weekly Pay Summary of Position We are looking for a hardworking, eager... Show more
As an experienced Pest Control Technician, you will inspect properties for pest infestations, determine the appropriate treatment, apply pesticides or traps, and ensure customer satisfaction by add... Show more
Established in 2000, ATTC specializes in machining brake drums, brake rotors, steering knuckles, carriers, and differential cases.ATTC believes that investing in our Team Members leads to quality w... Show more
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology.Numotion is helping thousands of people with individually configured, medically necessa... Show more
EXPERIENCED FIELD TECHNICIANS NEEDED IN LOUISVILLE, KY Cennox is seeking an enthusiastic Field Technician  to join our expanding Field Services division.We are looking for passionate, experien... Show more
This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you... Show more
Full-time opportunity, 4 x 10-hour shifts, with one Saturday shift per month.We take pride in fostering a collaborative, supportive culture where learning, teamwork, and professional growth are enc... Show more
Residential HVAC Installation Technician.About Airtron Heating & Air Conditioning:.For 40+ years, Airtron has kept homeowners comfortable with dependable heating, cooling, and ventilation solut... Show more
The Installation Technician is responsible for structured cabling, installation of total integrated voice and data systems, networks, and wireless.Duties may vary dependent upon management.Essentia... Show more
Home Remodeling is looking for a Vinyl Window Installation Subcontractor.We’re seeking a vinyl window installation subcontractor who has experience replacing windows in residential homes and ... Show more
Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expande... Show more
MalaceHR is seeking an experienced .Supermarket Refrigeration Technician.This is a hands-on field role offering long-term stability, growth opportunities, and industry-leading benefits.Must have EP... Show more
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.We offer affordable benefits, paid time off,.Off every... Show more
Responsible for maintaining & troubleshooting machine processing systems.Responsible for performing multi-craft industrial maintenance.Responsible for maintaining blow molding and injection mol... Show more
The average salary range is between $ 36,585 and $ 62,751 year , with the average salary hovering around $ 43,875 year .
As a Help Desk Technician, you’ll be on the front lines of our customer support experience—providing prompt, thoughtful, and technically sound assistance to ensure our clients receive exceptional service beyond the installation phase. Whether it's troubleshooting hardware/software issues, assisting via phone or remote sessions, or working with teammates to solve complex problems, your support helps keep our customers running smoothly and confidently.
This role is part of our Help Desk team and requires strong communication skills, technical aptitude, and a genuine passion for helping others. You’ll also participate in our on-call rotation and support various pre-installation and product testing tasks, helping to drive continuous improvement in both customer experience and product quality.
Provide responsive, empathetic technical support via phone, email, and remote access tools.
Troubleshoot hardware, software, and network issues in live environment.
Participate in after-hours on-call rotation for emergency support.
Conduct equipment staging, setup, and testing ahead of field installation.
Document all customer interactions and resolutions accurately and promptly.
Assist with product testing, evaluation, and feedback for internal teams.
Maintain and update custom databases and client configurations.
Work collaboratively with team members to foster a learning and supportive environment.
Ensure all communications reflect professionalism and company values.
Empathetic communicator who prioritizes customer needs.
Calm under pressure, especially in high-stress situations.
Naturally curious and eager to learn new technologies.
Team-oriented with a supportive and collaborative mindset.
Organized and detail-oriented in all aspects of work.
Proactive and self-motivated with a strong work ethic.
Adaptable to shifting priorities and fast-paced environments.
Positive attitude with a willingness to go the extra mile.
Minimum 1 year of technical support experience in an end-user or help desk environment.
Familiarity with hardware/software troubleshooting and remote support tools.
Understanding of basic networking principles (e.g., IP addressing, routers, switches).
Experience with POS systems; FocusPOS or Gold Certification is a strong plus.
Proficient in Windows OS, Microsoft Office Suite, and remote desktop platforms.
Comfortable managing and updating technical documentation and support tickets.
Previous restaurant or hospitality experience (preferred, not required).
Participation in an after-hours support rotation or similar on-call structure.
Ability to assist in pre-installation setup and staging of IT equipment.
Competitive salary and benefits package.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
Recognition for exceptional performance.
Join us and become a valued member of a team where your technical expertise is recognized and rewarded!
Thrive is an equal opportunity employer.
