Instructional technology specialist Jobs in Phoenix, AZ

Instructional Designer

The Instructional Designer reports to the Director of Learning & Organizational Development and supports learning initiatives across the entire organization. This role is responsible for designing, developing, and maintaining high-quality learning solutions that drive performance, consistency, and workforce readiness. The Instructional Designer partners closely with subject matter experts, trainers, and operations to translate business and performance needs into effective, scalable learning experiences that deliver measurable impact.

What You'll Do

• Design and develop engaging, learner-centered training using adult learning principles and instructional design best practices
• Translate organizational, operational, and performance needs into effective learning solutions
• Create and maintain blended learning experiences, including instructor-led training, virtual learning, eLearning, job aids, and microlearning
• Apply instructional design methodologies (e.g., ADDIE, Agile, Bloom's Taxonomy) to ensure learning effectiveness
• Partner with subject matter experts to gather content, validate accuracy, and ensure real-world applicability
• Develop high-quality instructional materials using modern authoring and design tools
• Ensure all learning deliverables meet organizational standards for accuracy, consistency, branding, and quality
• Conduct thorough proofreading, editing, and quality control prior to deployment
• Manage multiple projects simultaneously while meeting timelines and priorities
• Maintain learning assets within LMS/LXP platforms and support enterprise-wide deployment
• Incorporate feedback and data to continuously improve learning effectiveness

What You'll Bring

Strong expertise in instructional design, adult learning theory, and learning experience development. Proven ability to design learning aligned with business and performance outcomes. Excellent written communication skills, including the ability to write clear, concise, and grammatically correct content. Exceptional attention to detail, with a demonstrated commitment to accuracy, quality control, and consistency. Ability to manage multiple projects, prioritize effectively, and meet deadlines. Experience collaborating with cross-functional stakeholders and influencing without authority.

Technical Skills

• Articulate 360 (Storyline, Rise)
• Adobe InDesign
• Adobe Illustrator and Photoshop
• Microsoft Office (advanced)
• Learning Management Systems (LMS) and Learning Experience Platforms (LXP)
• SCORM / xAPI standards
• Video editing tools (e.g., Camtasia, Premiere Pro, or similar)
• Familiarity with accessibility standards (WCAG, Section 508) and emerging learning technologies, including AI-enabled tools

Key Attributes for Success

• Business-Focused: Designs learning that directly supports organizational priorities and measurable performance outcomes
• Detail-Driven: Consistently produces polished, error-free deliverables with strong attention to grammar, spelling, structure, and formatting
• Quality-Oriented: Upholds high standards for instructional integrity, brand alignment, and learner experience
• Efficient & Scalable: Delivers high-quality learning solutions with speed, efficiency, and reuse in mind
• Consultative Partner: Works collaboratively with leaders, SMEs, and trainers while protecting instructional quality and effectiveness
• Adaptable & Tech-Savvy: Quickly learns and applies new tools, technologies, and methodologies
• Continuous Improver: Uses feedback, data, and results to refine learning solutions and increase impact over time

Benefits and Other Cool Stuff

• Medical, dental, vision, 401K
• Paid Time Off
• Weekly Pay
• Internal Promotion opportunities
• Company swag
• (Please note: benefits are not available for part time, temporary or contract roles)

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.