Integration engineer Jobs in Spokane Valley, WA

Description

JOB SUMMARY

This job is the primary customer point of contact for the consultation, planning and management of growth opportunities identified by Sales and primarily associated to Vendor Supported as well as Third Party Administrator (TPA) implementation efforts. Partners with business stakeholders to ensure transparency throughout the identification of Sales opportunity, Sale execution and implementation of the required capability. Partnership includes, but is not limited, to communication of financial management of all requests as well as escalation of risks and issue management for each initiative. Completes tasks through direct report as well as engagement of matrixed staff from dependent / impacted delivery teams. Engages with targeted vendors to ensure the needs of the customer are being met through standard, repeatable processes in order to deliver positive, cost effective customer experiences. Primary interaction will be with the Business Owners, Vendors, Direct Reports and Matrixed Staff to monitor progress and ensure quality delivery. The incumbent drives customer value throughidentification and implementation of enhanced processes and technology that ultimately decrease cost and increase speed to market.

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities to include, but are not limited to : involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Engage with Vendor Integration Analysts to review and maintain a comprehensive understanding of all active work efforts. This includes understanding scope, statuses, risks, issues and financials related to in-flight projects as well as prospective initiatives.
• Meet regularly (daily) with appropriate business stakeholders to ensure alignment on the customer strategies and business needs to secure upcoming sales opportunities. Additional points of conversation will bestatus of in flight projects (timelines and spend) and associated issues and risks requiring discussion and resolution.
• Support customer as they identify new business opportunities and gather customer needs as well as engage with vendors. Participate in conversations with vendors representing the technical aspects of the integration effort.
• Engage with Vendor Integration Analysts as well as matrixed resources to solicit, vet and developprocess and technology improvement recommendations in support of increased quality, timeliness and cost effectiveness of deliverables. Champion recommendations as needed to secure necessary support (leadership / financial)to realize benefits.
• Develop and maintain collaborative working relationships with Vendorssupported by the Vendor Integration Team. Ensure Vendors are adopting and adhering to HMHS standard processes and technical protocols. When deviations from standards are necessary, negotiate with vendor to minimize HMHS Impacts.
• Build, maintain and share expertise related to all vendor relationships supported by the Vendor Integration team. Use expertise to encourage development of reusable assets in support of expediting delivery of future vendor opportunities.
• Maintain and grow documentation library to support customers and vendors.
• Other duties as assigned or requested.

EDUCATION

Required

Substitutions

Preferred

EXPERIENCE

Required

Preferred

10 years in Information Technology OR Information Systems

SKILLS

Language (Other than English) :

None

Travel Requirement : 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products / services (sales employees)

Never

Physical work site required

Lifting : up to 10 pounds

Constantly

Lifting : 10 to 25 pounds

Occasionally

Lifting : 25 to 50 pounds

Rarely

Pay Range Minimum : 92,300.00

Pay Range Maximum : 172,500.00

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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