Inventory specialist Jobs in Tampa fl

The eBilling Inventory Specialist will provide dedicated eBilling support to the In-Market and Center based Q2C teams ensuring rejections are activities are coordinated with responsible parties to achieve resolution. Responsibilities :

• Monitor centralized mailboxes, eBilling status reports, and other sources to identify, troubleshoot, and route invoice rejections for resolution (if required)
• Proactively review rejections via reporting and ServiceNow; coordinate with responsible parties to resolve and mitigate issues
• Analyze factual and qualitative information to identify and address reoccurring issues and trends and / or complicated or novel situations
• Update matter maintenance to the client's eBilling vendor systems as required.
• Escalate deviations from standard processes and unresolved eBilling rejections to management to ensure resolution on a timely basis
• Prepare status reports and reconcile between different data sources where required
• Evaluate complex situations using experience and multiple sources of information to arrive at the best possible resolution or recommendation
• Work independently to complete assigned tasks and responsibilities to meet agreed objectives and SLAs
• Communicate effectively with different audiences (including peers and Center management, in-market business partners, and others) in a way that is sensitive to the audience
• Perform other duties as may be assigned