Investment analyst Jobs in Nashville, TN

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Responsible for providing accounting support for the Accounts Receivables process, and assistance with managing journal entries and other source documentation.

Essential Job Duties

• Manage chargeback disputes and the end resolution of the file / complaint. Oversee the recovery of funds and / or how it is managed in the CRM and accounting software. Research chargeback complaints to determine the issue or where the issue lies.
• Responsible for the management of the chargeback, credit, bad debt write-off, credit releases, and chargeback reversal queues.
• Responsible for the management of account transactions in support of the receivables and credit process, including establishing and maintaining account reconciliations and troubleshooting past due causes.
• Interface with internal and external contacts, including customer service, sales organization, regional accounts receivable teams, and senior management to review and assess credit worthiness and payment habits.
• Prepare and organize documentation, as necessary, to efficiently and effectively assess the validity of new credit requests, limit increase requests, third party collections issues, bad debt write-offs, and chargeback issues.
• Create and review specific accounts and / or groups of accounts periodically to address aging balances and out of policy credit violations. Follow up on these accounts with local management and senior management.
• Escalate unresolved customer account issues, tracking to final resolution. Document communications and follow up to ensure all necessary actions are completed for payments to be made, and reflected accurately on customer accounts.
• Initiate and support the continual improvement of standard Company process and procedures through the increased use of technology and effective process improvement analysis.
• Assist with recurring and month-end accounting functions directed toward processing of transactions.
• Initiate and support continual process improvements.
• Assume other duties as assigned.

Supervisory Responsibilities

Minimum Requirements

Education & Experience

Preferred Requirements

Knowledge / Skills / Abilities

Essential Physical Demands / Work Environment

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