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InsideHigherEdGreensboro, North Carolina- Permanent
Position Number : 999995
Functional Title : IT Architect
Position Type : Staff
Position Eclass :
EP - EHRA 12 mo leave earning
University Information :
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit :
Plan, design, implement and support stable and secure enterprise central and client IT systems infrastructure. ITS Enterprise Systems supports more than 21,000 students, faculty, and staff by administering and / or supporting the campus enterprise server infrastructure, enterprise databases, and client computing infrastructure. All the core technology services offered by the University rely on the successful design, development, implementation, growth, maintenance, and monitoring of the campus systems infrastructure.
Position Summary :
The primary purpose of this position is to serve as an IT architect and senior engineer who specializes in designing and maintaining large and complex on-prem, hybrid, and cloud-based data systems. This position plays a key role in developing the strategic direction for the Systems Center platform, Active Directory, and related systems to support enterprise-class services. This position is responsible for analyzing the university’s business, data, and application strategy to develop a cohesive architectural model, and will be required to work on multiple projects that include complex integration efforts and the transitioning of applications to new technologies. This position is responsible for working with administrators from other areas of ITS and the University, including networking, identity, licensing, security, and compliance to provide technical roadmap discussions, architectural solutions, and management of critical enterprise systems infrastructure, particularly, within Windows, MacOS, and iOS framework, and will require existing and / or learned expertise with services such as Microsoft Intune, Azure Active Directory Join, Jamf Pro, Jamf Pro Connect, Apple School Manager, and Microsoft Defender for Endpoint Anti-Malware. This position examines external and internal technology, long-term trends, and implications of alternative approaches, and articulates those concepts to other internal staff. This position will utilize in-depth knowledge of software engineering, cloud technologies, and data engineering to define target architectures, patterns, and processes. This position will lead and / or support tool and technology selection and drive standardization and reuse of industry-leading technology across the organization. This position will lead and / or support the evaluation and selection process for application packages to satisfy solution requests and related university needs. This position collaborates with ITS management in setting guidelines and standards to ensure systems are consistent with ITS’ and UNCG’s long-term strategies. This position provides technical direction to project teams to understand and can explain the interrelationship of multiple concepts and can translate these concepts, ideas, and situations into clear, understandable, and simple terms.
Minimum Qualifications :
- Bachelor’s degree in computer science or a related field or equivalent combination of education / experience
- 8 years of systems administration
- 5+ years of SCCM / ConfigMgr experience
- 3 years of Microsoft Intune experience
- 3 years of Jamf suite experience
- Proficient in enrolling, deploying, and managing devices in the relative platform (e.g., Windows, MacOS, etc.)
- Working understanding of executing a robust patch management program
- Working understanding of executing an application management program
- Proficient PowerShell and JAMF API
- Working understanding of RBAC access controls and conditional access
- Working knowledge of data protection security best practices
- Ability to create monitoring and reports on state / insights of the fleet
- Effective communication and interpersonal skills
Preferred Qualifications :
Recruitment Range :
Salary commensurate with experience
Org #-Department :
Info Technology Services - 23101
Job Open Date : 11 / 18 / 2024
For Best Consideration Date :
11 / 25 / 2024
Open Until Filled : FTE :
1.000
Type of Appointment :
Permanent
Number of Months per Year :
FLSA :
Exempt
Percentage Of Time : Key Responsibility :
Provide technical and architectural support and leadership for Client Computing Architecture services
Essential Tasks :
Percentage Of Time : Key Responsibility :
Provide design, management, and operation of Windows endpoint management platform and 3rd party application updates
Essential Tasks :
Percentage Of Time : Key Responsibility :
Provide design, management, and operation of MacOS / iOS endpoint management platform and 3rd party application updates
Essential Tasks :
Percentage Of Time : Key Responsibility :
Provide general server / systems administration, maintenance, support, and monitoring
Essential Tasks :
Percentage Of Time : Key Responsibility :
Manage the supported client Operating Systems standards and releases
Essential Tasks :
Percentage Of Time : Key Responsibility :
Professional Development
Essential Tasks :
Physical Effort :
Hand Movement-Repetitive Motions - f, Reading - f, Writing - f, Hearing - f, Talking - f, Sitting - f
Work Environment : Inside - c