It consultant Jobs in Provo ut

Job Description

Job Description

Description :

Five Star Franchising provides franchisors and franchisees with the resources necessary to exponentially expand their businesses. For franchisors, we invest both venture and human capital to partner with small companies and transform them into mid-tier franchises through our proven systems, talented team, and professional experience. We help franchise partners break down their business into its gears and bolts to determine how to make it more efficient, so we can supplement what’s missing. Franchisees outshine competitors within their field by using our software, proven marketing materials, and franchising systems and operations. Our current brands are Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, Mosquito Shield, and Card My Yard.

Five Star Franchising was named number 157 on the Inc 5000 fastest growing companies in 2024 and was awarded the 7th fastest growing company on the Utah Business Fast 50 list. We are focused on Empowering franchise partners' success through home service brands.

Job Summary

As an Information Technology Project Manager, you will be responsible for the implementation and roll out of several brand and / or corporate wide tech initiatives. Your primary objective will be to provide project management ensuring stakeholders, product owners and implementation teams are well informed and all working together to reach our targeted release dates. You will collaborate closely with Five Star Corporate management, Brand operations teams, CRM Vendors, and IT tech personnel to plan and ultimately complete projects. The projects will vary, but include things like process automations, crm or software rollouts, data acquisitions and reporting. The ideal candidate for this role has Technical project management experience, excellent communication skills, and a customer service mindset. Experience with Home Service CRM software and franchising concepts are assets.

The IT Project Manager will report directly to the CTO. This is a full time position requiring the candidate to work from our offices located in Springville, Utah.

Responsibilities

• Project manager : Understand project requirements and translate them into a viable plan to complete the project. Ensure stakeholders, product owners, and project implementation teams are well informed and able to complete the project.
• Collaborate with operations teams : Work closely with the brands to prioritize tech projects, keep them informed of the progress, and hold them accountable for their project responsibilities.
• Provide onboarding support : Assist with technical inquiries, training of new franchise owners and franchise users and assure the software is set up properly.
• Contribute to knowledge sharing : Document best practices, develop technical resources, and provide training sessions to internal teams and franchise users.

Requirements :

Join our team as an IT Project Manager and play a vital role in delivering innovative and impactful solutions to our franchise partners, contributing to their success and the growth of our organization.