It Jobs in Des moines ia
Last updated: 3 days ago
- Promoted
IT Specialist
VirtualVocationsDes Moines, Iowa, United States- Promoted
- Promoted
IT Customer Support Engineer
Insight GlobalDes Moines, IA, United StatesIT Sourcing Consultant / Sr IT Sourcing Consultant
Principal Financial Group, Inc.USA, Iowa, Des MoinesIT Field Technician
HARDY INDUSTRIESDes Moines, IA, US- Promoted
IT Administrator
DeloitteDes Moines, IA- Promoted
- Promoted
IT Procurement Analyst
RSM Solutions, IncIA, United States- Promoted
- Promoted
IT Project manager
Stellar ProfessionalsDes Moines, IA, USIT Infrastructure Manager
EquiTrust Life InsuranceWest Des Moines, IA , USAEntry Level IT Helpdesk - Hybrid
TEKsystemsDes Moines, IA, USIT Security Auditor
Hy-Vee, Inc.Corporate , Westown Pkwy., West Des Moines, IA- Promoted
- Promoted
- Promoted
IT Specialist
VirtualVocationsDes Moines, Iowa, United States3 days ago
Job type
- Full-time
Job description
A company is looking for an IT Specialist I to provide high-level customer support as a Senior Help Desk Technician and Deskside Technician.Key ResponsibilitiesAnswer incoming calls and process all IT service desk incidents and requestsTroubleshoot hardware, software, and network-related issuesAssist with documenting knowledge-based articles and special project work as neededRequired QualificationsMinimum of five years of experience in a Contact / Call Center / BPO environment, preferably in technical supportGeneral affinity for IT topics and a strong desire to learnBasic knowledge of MS Windows and MS Office applicationsProven senior-level customer service experience in technical supportAbility to work a flexible 24 x 7 schedule