It Jobs in Portland or
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IT Technical Account Manager
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Pacific Office Automation Inc.Portland, Oregon, US- Full-time
Career Opportunities with Pacific Office Automation
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Pacific Office Automation is the largest independently-owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in ten western states : OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX.
Position
We're looking for a Technical Account Manager to join our team at our office in Beaverton, Oregon .
As an IT Technical Account Manager (TAM) , your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Information Technology sale including post-sales calls, directing the client with onboarding, conducting network discoveries, and providing technical direction and support. Complete quarterly business reviews, maintain a good working technology relationship with current clients and sales engineers.
- A comprehensive consultation with IT clients at the highest technical levels on a quarterly basis.
- Provide Technical recommendations during the initial sales process, presenting the components of the Maturity Model and assisting with a Technology roadmap.
- Work in a team environment with other TAMs that support our clients.
- Design, write and develop a scope of work for IT applications and hardware installations.
- Facilitate meetings and strategic planning sessions with current clients in order to satisfy, retain and expand our account base.
- Providing training, development, and direction of IT Engineers that support over 200 Outside Sales Representatives.
- Developing and maintaining a 'trusted advisor' relationship with the current IT service desk, sales teams, and clients.
- Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements.
Qualifications
Compensation and Benefits
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law.
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