It networking Jobs in Chicago, IL

Job Title : IT Specialist (Crestron and 365 and TEAMS)

Primary Location : ChicagoIL

Position Type : 12 month contract / contract to hire

(qualified candidates must be able to work in the US and do not require sponsorship now or in the future)

Job Description :

We are seeking an experienced IT Specialist to manage desktop support and AV (Audio Visual) for our clients corporate headquarters providing white glove support. This is a 12 month contract / contract to hire role qualified candidates must be able to work on site 5 days a week in the Chicago office when needed Qualified candidates will be eligible to work in the US without requiring sponsorships now or in the future.

This role primarily supports users and Executives on-site 5 days a week. Qualified candidates will have experience supporting Windows and AV user environments. The focus of this role will be supporting the conference rooms and AV equipment specifically Crestron. The ideal candidate will have experience supporting Executives in a corporate enterprise the role you will be responsible for troubleshooting and maintaining a Windows 11 and Microsoft O365 environment and AV for conference rooms. Ensuring efficient operation of mainly Lenovo laptops / desktops systems and AV for multiple conference rooms. This team consists of 11 team members and the role is open due to increased workflow and company growth.

Required Skills :

Experience : 2-4 years of IT support experience in a corporate environment particularly with desktop refresh processes breakfix and ticketing.

Technical Skills : Strong proficiency in Microsoft products (Windows 11 Office 365 and AV support) and familiarity with Lenovo hardware. (diagnosing resolving issues desk side and ticketing)

Technical must have : Crestrons and Microsoft Teams

Must have experience supporting AV in a corporate setting interfacing in person with staff and executives

Must have experience supporting AV (Wireless connectivity presentation tools (projectors screens white boards etc.)

Proven ability to troubleshoot and resolve technical issues efficiently under pressure.

ServiceNow Experience : Familiarity with ticketing systems particularly ServiceNow.

Mobility : Some experience with mobile support is a plus though not a primary focus.

On-Site Availability : Must be available to work on-site five days a week starting at 7 : 00 or 7 : 30 AM. Must be able to work onsite in downtown Chicago and Northbrook IL. Must have excellent communication in-person and email and phone customer service skills.

Our clients technical environment is : Crestron Shop Zoom Lenovo Microsoft Surface Hubs The ideal candidate will have experience with these products.

Key Responsibilities :

Desktop Support : Provide hands-on support for desktop systems including Windows 11 and Office 365 ensuring quick resolution of issues.

Conference Room Technology : Manage and support all conference room equipment primarily utilizing Microsoft Teams.

Troubleshooting : Handle refresh builds break / fix scenarios and ticket overloads using ServiceNow for efficient ticketing and issue tracking.

Field Support : Assist field engineers as needed to support Microsystems for members in the field.

Collaboration : Work closely with team members and report to the team lead to manage workflow and ensure high-quality service delivery.

Teamwork : Contribute to a team of 11 professionals collaborating effectively to meet departmental goals.

Compensation range starting at $30-$40 / hr

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI video screening and our unique platform. TalentFish focuses on providing the best employee consultant and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!

Key Skills

SQL,Active Directory,Information Technology,Access Points,System Software,Database,Infrastructure,Linux,Project Management,Internet,Troubleshoot,PC,Procedures,Setup,hardware

Employment Type : Full Time

Experience : years

Vacancy : 1