It operations manager Jobs in Chicago, IL

Purpose

The IT Operation Technology Specialist is a member of the IT Operations Team. The position is involved in day to day OT (operation technology) & application support and project activities. This person is also the primary contact for IT Operations Manager Customer Relationship and for Operations people for all application issues, projects and new requirements.

The main functions of the position are :

• Support for operation technology systems on shop floor in cooperation with local maintenance and IT
• Directly administers and supervises OT applications & systems which are not under 3rd party support or cooperates with 3rd party on that subject
• Actively participate on new projects
• Support local users with any IT requirement

Key Accountabilities / Responsibilities

Daily ticket operation including escalation if necessary

Makes suggestions for improvements to the OT Design (HW & SW)

Trains IT people and users on specific OT application and systems, sharing best practice

Involved in all IT projects where OT is touched, working as IT representative in project preparation phase with business

Assists business with technical issues related to OT

Involved in IT processes (Incident and Major incident management, Problem management, etc.)

Knowledge / Experience / Skills Needed

Good overview of OT systems

Overall knowledge of manufacturing systems like SCADA, MES, PLC, etc

Experience in PLC or SCADA programming is desired

Experience with industrial platforms from AVEVA (Wonderware), Rockwell, SIEMENS, AB or others

Overview of IT systems used in production environment (AD, MS-SQL, application servers)

Conflict and Problem Solving / Analysis

Ability to bring solutions to complex business problems

Ability to effectively function in a diverse, multicultural environment

Good communication skills

Network support experience

Windows 10 client support and imaging experience

Benefits :

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Schedule :

8 hour shift

Monday to Friday

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)