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It support Jobs in Frisco, TX

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It support • frisco tx

Last updated: 22 hours ago
IT Support Team Leader

IT Support Team Leader

Business Centric TechnologyPlano, TX, United States
$165,000.00–$200,000.00 yearly
Permanent
Quick Apply
Are you an IT Support Team Leader in search of your next opportunity? Our client is in search of an IT Support Team Leader to lead the IT Support team and oversee the ticketing system and day-to-da...Show moreLast updated: 30+ days ago
  • Promoted
Busser Support

Busser Support

DI2-COLONY I, LLCThe Colony, TX, United States
Full-time
Maintains a clean restaurant environment by adhering to sanitation and safety standards.Responsibilities can include clearing and cleaning tables, chairs, and overall building.Helps restock the res...Show moreLast updated: 10 days ago
IT Project Manager

IT Project Manager

DirectedLINKPlano, TX, United States
$55.00–$65.00 hourly
Full-time
Plano, TX (Onsite, Monday-Friday).We are seeking a dynamic and motivated.Plano, TX, experiencing significant growth and transformation. This role will focus on driving multiple cross-functional proj...Show moreLast updated: 19 days ago
  • Promoted
Customer Support Specialist, Employee Support

Customer Support Specialist, Employee Support

Tapcheck Inc.Plano, TX, United States
$20.00 hourly
Full-time
The Customer Support Specialist, Employee Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns.This role involve...Show moreLast updated: 2 days ago
  • Promoted
IT System Administrator

IT System Administrator

Partner Engineering and SciencePlano, TX, United States
$69,000.00–$89,000.00 yearly
Full-time
PARTNER offers full-service engineering environmental and energy consulting, and due diligence services throughout the Americas, Europe, and around the globe. As a leading firm in the Commercial Rea...Show moreLast updated: 18 days ago
  • Promoted
Administrative Support

Administrative Support

UFP IndustriesTX, United States
Full-time
The Administrative Support Assistant supports the general administrative functions of a wide variety of administrative tasks including answering phones, preparing documents and reports, compiling r...Show moreLast updated: 6 days ago
IT Desktop Support Engineer

IT Desktop Support Engineer

SkySysTX
Full-time
Onsite || 3 Openings in Texas (Austin, Plano, Irving) || Long-term contract.Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, s...Show moreLast updated: 13 days ago
Kitchen Support

Kitchen Support

CinemarkPlano, TX
Part-time
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry.But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life...Show moreLast updated: 30+ days ago
IT Customer Service - Desktop Client Services Tech Support II

IT Customer Service - Desktop Client Services Tech Support II

Children's HealthPlano, TX, US
Full-time
Job Title & Specialty Area : Desktop Client Services Tech Support II .Department : IT Customer Service.Shift : Full-Time (Night Shift) . At Children's Health, our mission is to Make Life Better for Chi...Show moreLast updated: 30+ days ago
  • Promoted
Administrative Support

Administrative Support

World EmblemTX, United States
Full-time
World Emblem is one of the world's leading suppliers in high quality decorations.We offer a variety of FlexStyle, custom embroidered, sublimated, high-visibility striping, transfers, and more.Our p...Show moreLast updated: 6 days ago
Senior Instructional Designer - Operations Support and Initiatives

Senior Instructional Designer - Operations Support and Initiatives

Raising Cane'sPlano, Texas, United States
Full-time
This role will focus on designing, developing, and delivering high-quality instructional content centered on operational processes and Company initiatives, both aimed to enhance restaurant performa...Show moreLast updated: 6 days ago
IT Application Support Engineer

IT Application Support Engineer

Aimbridge HospitalityPlano, TX, US
Full-time
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following : . Ask your Recruiter for more details.Medical, Denta...Show moreLast updated: 10 days ago
Computer Technician (IT Support Engineer)

Computer Technician (IT Support Engineer)

NerdsToGo of Plano, TXPlano, TX, US
Full-time
NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses.We service every type of technology from computers, phones, tablets and printe...Show moreLast updated: 30+ days ago
IT Support / Tier 2 Help Desk

IT Support / Tier 2 Help Desk

Synergy StaffingPlano, TX
The IT Support Associate will support IT business and enterprise operations teams in multiple US time zones.The IT Support Associate will apply internal customer service skills, technical knowledge...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Support Technician - Phone Support

Customer Support Technician - Phone Support

FujifilmTX, United States
$32.00 hourly
Full-time
Position Overview • •This position is responsible for providing phone support and trouble-shooting efforts for assigned product lines that the GCD service team supports. Demonstrates a full working kn...Show moreLast updated: 22 hours ago
Sr. IT Support Technician

Sr. IT Support Technician

AlkamiPlano, Texas, United States
Full-time
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital accou...Show moreLast updated: 30+ days ago
MAC Specialist / IT Support Specialist (Plano)

MAC Specialist / IT Support Specialist (Plano)

Axiom TechnologiesNorth America, Plano, Texas
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
IT Support Team Leader

IT Support Team Leader

Business Centric TechnologyPlano, TX, United States
30+ days ago
Salary
$165,000.00–$200,000.00 yearly
Job type
  • Permanent
  • Quick Apply
Job description

Are you an IT Support Team Leader in search of your next opportunity? Our client is in search of an IT Support Team Leader to lead the IT Support team and oversee the ticketing system and day-to-day operations of the IT group. This IT Support Team Leader will be accountable for tier 1 & 2 support and communication of incidents. This position will sit in Plano, TX.

SALARY OFFERED : $110K - $120K base + bonus (OTE $165K-$200K)

WHAT CAN BCT OFFER YOU :

  • 100% paid medical, dental, and vision premiums for you and your qualifying dependents
  • A 50% 401(K) match, up to the IRS maximum
  • 20 days of PTO
  • plus 10 paid holidays
  • Family Support programs including 8 weeks of Paid Primary Caregiver leave, adoption assistance, and back-up childcare

RESPONSIBILITIES :

  • Lead, develop, and improve IT Support employees and processes.
  • Responsible for tier 1 support on all current and future production systems, and tier 2 & 3 support for a subset of systems.
  • Uphold SLA times and IT Support metric targets, such as first response time and first contact resolution.
  • Coordinate with stakeholder management to ensure timely & satisfactory support.
  • Create and reinforce team metrics for IT Support employees that contribute to overall group goals.
  • Oversee Deliverable Team operations and support automation improvements.
  • Hold recurring team meetings.
  • Improve ticketing system infrastructure and processes.
  • QUALIFICATIONS :

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • 5+ years' experience in Information Technology with at least 2 years in a leadership capacity.
  • Strong interpersonal and communication skills.
  • Ability to take control, act with composure, and lead in stressful situations.
  • Track record of human capital development.
  • Proven history of meeting or beating metric targets.
  • Proficiency in hardware, software, network infrastructure, and cloud services.
  • Apply now! CP #8437