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It support Jobs in Houston, TX
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IT Support Coordinator
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Live Nation Worldwide, Inc.Houston, TX, USA- Promoted
IT Support Coordinator
Avelo Airlines - TEM EnterprisesHouston, TX, United StatesIT Support Coordinator
Avelo Airlines, Inc.Houston, TX, United StatesJob Type
Full-time
Description
On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind : "To inspire travel" and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to truly make your mark on aviation history, keep reading!
PURPOSE : The IT Support Coordinator will enable safe, excellent, reliable operations by implementing and ensuring workstation and software systems provide stable, efficient, and cost-effective support for executing the airline's operating processes. Build simplicity, "one-crew" seamless teamwork, and "always getting better" into the implementation and use of the software and computer systems that help our crewmembers save our customers time and money.
RESPONSIBILITIES :
1. Facilitate the timely and accurate oversight of information technology equipment asset repair, traceability, and logistics :
- Oversee shipping and receiving of all IT equipment
- Accurately process asset assignment
- Ensure proper equipment hardware recycling for reuse and assignment
- Administer OS, Application, Driver and firmware installations
- Autopilot registration
- Process hardware warranty repairs
2. Provide timely resolution of actionable software hardware and user account help desk requests :
3. Deliver effective equipment setup and hands-on-assistance for station support, and provide accurate site installation documentation including :
4. Assure accurate and timely knowledge base contributions and feedback :
5. Provide first level network operations support to crewmembers and partners :
Requirements
X-FACTORS :
May perform other responsibilities, as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, rush jobs or technical developments, etc.).
Avelo is an Equal Opportunity Employer.
Salary Description
20 per hour