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It support specialist Jobs in Carmel, IN

Last updated: 16 hours ago
  • Promoted
PRODUCT SUPPORT SPECIALIST

PRODUCT SUPPORT SPECIALIST

Teleperformance-Turbo TaxIN, United States
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences...Show moreLast updated: 1 day ago
Technical Support Specialist

Technical Support Specialist

Core ManagedCarmel, IN, US
Quick Apply
Core Managed is looking for an IT tech that has the desire to join a fast-growing company.This will be a junior level, fast paced position, and you will be doing level 1 ...Show moreLast updated: 6 days ago
  • Promoted
  • New!
IT Operations Manager

IT Operations Manager

Zotec PartnersCarmel, IN, US
Full-time
At Zotec Partners, our People make it happen.Transforming the healthcare industry isn't easy.But when you build a team like the one we have, that goal can become a reality.Our accomplishments can't...Show moreLast updated: 19 hours ago
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Executive Support Specialist

Executive Support Specialist

Lambda Chi Alpha Fraternity, Inc.carmel, IN, United States
Full-time
The Executive Support Specialist is a key player in ensuring smooth daily office operations while providing critical administrative support to senior leadership. This role is responsible for managin...Show moreLast updated: 1 day ago
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  • New!
Part Time Auction Support Specialist (Manheim)

Part Time Auction Support Specialist (Manheim)

CoxCarmel, IN, United States
$14.71–$22.12 hourly
Part-time
This position is NOT remote- it is conducted on-site, in office.This position ensures accurate, efficient recording of vehicle and customer information / during the sale and provides administrative ...Show moreLast updated: 16 hours ago
  • Promoted
  • New!
Dispute Correspondence Support Specialist

Dispute Correspondence Support Specialist

Carrington Holding Company, LLCWestfield, IN, United States
$22.00–$25.00 hourly
Full-time
Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!.The Dispute Support Specialist is responsible for providing general support to the Loan ...Show moreLast updated: 16 hours ago
IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Carmel)

IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Carmel)

Axiom TechnologiesCarmel, Indiana, North America, United States of America
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
  • Promoted
Stakeholder Relations Support Specialist

Stakeholder Relations Support Specialist

Agility PartnersCarmel, IN, United States
Full-time
Stakeholder Relations Coordinator to support the planning, coordination, and execution of stakeholder meetings and events. This role is responsible for maintaining the Stakeholder Relations Event an...Show moreLast updated: 3 days ago
Part Time Auction Support Specialist

Part Time Auction Support Specialist

Cox AutomotiveCarmel, Indiana
This position ensures accurate, efficient recording of vehicle and customer information / during the sale and provides administrative support to the auctioneer on sale days.The Auction Support ...Show moreLast updated: 30+ days ago
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Product Support Specialist - Work from Home (Flexible Hours)

Product Support Specialist - Work from Home (Flexible Hours)

TurboTaxCarmel, Indiana
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
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IT Director

IT Director

Ultimate Technologies GroupFishers, IN, US
Full-time
Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN.UTG was founded in 2017 by co-owners Will and Tiffany OBrien. Our purpose is to design, ins...Show moreLast updated: 2 days ago
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IT Manager

IT Manager

TrucentNoblesville, IN, US
Full-time
We are committed to demonstrating leading-edge sustainable solutions and approaches to industrial production and materials management. Our customer-centric solutions include Fluid Separation for Met...Show moreLast updated: 1 day ago
Fleet Support Specialist

Fleet Support Specialist

ProcomCarmel, IN, US
Fleet Support Specialist Intro.We are looking for a dedicated Fleet Support Specialist to join our team on a six-month contingent basis. The position will be responsible for managing vehicle registr...Show moreLast updated: 30+ days ago
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PATIENT SUPPORT TRANSITION SPECIALIST, INDIANAPOLIS, IN

PATIENT SUPPORT TRANSITION SPECIALIST, INDIANAPOLIS, IN

SolventumIN, United States
$100,717.00–$123,098.00 yearly
Temporary
Thank you for your interest in working for our Company.Recruiting the right talent is crucial to our goals.On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of ...Show moreLast updated: 1 day ago
Insurance Support Specialist -Insurance

Insurance Support Specialist -Insurance

EPICCarmel, IN, US
Full-time
The Insurance Support Associate completes administrative tasks and projects in support of the Premier Team.Perform administrative functions in support of the Premier Team which may include but are ...Show moreLast updated: 18 days ago
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Medical Support

Medical Support

US NavyCarmel, Indiana, US
Full-time
About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...Show moreLast updated: 3 days ago
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Remote Online Support Specialist - Entry Level - $45 per hour

Remote Online Support Specialist - Entry Level - $45 per hour

GLOCPANoblesville, Indiana
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 13 days ago
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IT FIELD TECHNICIAN

IT FIELD TECHNICIAN

BrooksourceIN, United States
$32.50 hourly
Full-time
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Indianapolis, IN (Travel within Marion County) •.The Desktop Support Techni...Show moreLast updated: 1 day ago
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Entry-Level IT Support Associate - Overnight (X)

Entry-Level IT Support Associate - Overnight (X)

ExpedientCarmel, IN, US
$18.00–$37.44 hourly
Full-time
Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate, in our.Operations Support Cent...Show moreLast updated: 13 days ago
Dispute Correspondence Support Specialist

Dispute Correspondence Support Specialist

Carrington Holding CompanyWestfield, IN, United States
$22.00 hourly
Full-time
Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!.The Dispute Support Specialist is responsible for providing general support to the Loan ...Show moreLast updated: 26 days ago
PRODUCT SUPPORT SPECIALIST

PRODUCT SUPPORT SPECIALIST

Teleperformance-Turbo TaxIN, United States
1 day ago
Job type
  • Full-time
Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success
  • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat
  • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills
  • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
  • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
  • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker
  • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs
  • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection
  • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors
  • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details