It support specialist Jobs in Fort Wayne, IN
Last updated: 9 hours ago
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year.
A big part of our success comes from our customers' positive experiences...Show moreLast updated: 16 hours ago
Serves as peer support for individuals in recovery from a substance use disorder and connects them to resources to support recovery.
High School diploma or GED completion.Must have a valid Indiana D...Show moreLast updated: 4 days ago
The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali’s solutions in various locations.
This role involves providing on-sit...Show moreLast updated: 12 days ago
Join the Army National Guard as a Fire Support Specialist and become part of an elite field artillery team.You will provide the intelligence needed to support infantry and tank units in combat oper...Show moreLast updated: 9 days ago
Description & Requirements The Associate Specialist - IT Asset Management is responsible for processing IT onboarding, offboarding, and access change requests.
Essential Duties and Responsibili...Show moreLast updated: 4 days ago
Note : We are currently filling one opening that could be a regular or exclusive telecommute opportunity.It is requested that the employee live in Indiana or northwest Ohio as the employee must be w...Show moreLast updated: 12 days ago
D Aceto Services LLC is seeking a detail-oriented and proactive Administrative Support Specialist to join our remote team.
In this role, you will provide comprehensive administrative support to vari...Show moreLast updated: 30+ days ago
Throughout our 34-year history, we have built key supplier relationships across many industries to ensure the highest level of quality to help businesses through innovation, supply management, and ...Show moreLast updated: 2 days ago
StepStone Family & Youth Services.Our operational team members focus on efficiently meeting the needs of our clients across various lines of business.
If your passion is to ensure quality care to he...Show moreLast updated: 9 hours ago
Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire a Product Support Specialist to add to our growing Technical Support team.As a Product Su...Show moreLast updated: 3 days ago
StepStone Family & Youth Services.StepStone Family & Youth Services.Our operational team members focus on efficiently meeting the needs of our clients across various lines of business.If your passi...Show moreLast updated: 13 days ago
Thank you for your interest in working for our Company.Recruiting the right talent is crucial to our goals.On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of ...Show moreLast updated: 16 hours ago
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Indianapolis, IN (Travel within Marion County) •.The Desktop Support Techni...Show moreLast updated: 16 hours ago
About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...Show moreLast updated: 2 days ago
Adjunct Faculty are hired each semester on an as-needed basis.Adjunct Faculty are responsible for creating a learning environment that assists students in reaching their goals; and for providing ef...Show moreLast updated: 30+ days ago
Pro Resources is seeking a qualified Technical Support Specialist with a foundational knowledge of electricity and manufacturing.
The ideal candidate will be responsible for providing exceptional cu...Show moreLast updated: 30+ days ago
We are seeking a Remote Office Support Specialist to join our team at our facility.This position offers the flexibility of working remotely while providing essential support to our office operation...Show moreLast updated: 30+ days ago
- Promoted
- New!
PRODUCT SUPPORT SPECIALIST
Teleperformance-Turbo TaxIN, United StatesFull-time
- Promoted
Peer Support Specialist
Parkview HealthFort Wayne, IN, USFull-time
- Promoted
Technical Support Specialist I
3MD Inc.Fort Wayne, IN, USFull-time
13F Fire Support Specialist
Army National GuardFort Wayne, IN, USAFull-time
Assoc Specialist - IT Asset Mgmt
MaximusFort Wayne, US$85,000.00 yearly
Full-time
- Promoted
Product Support Specialist - Work from Home (Flexible Hours)
TurboTaxFort Wayne, Indiana Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday.
TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
- Promoted
IT Engineer
Beacon Credit UnionFort Wayne, IN, USFull-time
- Promoted
Administrative Support Specialist (Remote)
D Aceto Services LLCFort Wayne, IndianaQuick Apply
Technical Product Support Specialist
CommuniCare Health Services CorporateFort Wayne, IN CommuniCare Health Services Corporate -.Where high-touch personal care and innovative technology intersect to create an integrated ecosystem of resources and support for a multitude of continued ca...Show moreLast updated: 30+ days ago
- Promoted
Remote Online Support Specialist - Entry Level - $45 per hour
GLOCPAFort Wayne, Indiana We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 13 days ago
- Promoted
Customer Support Specialist
Superior EssexFort Wayne, IN, USFull-time
- Promoted
- New!
Community Support Specialist
StepStone Family & Youth ServicesFort Wayne, IN, United States$20.00 hourly
Full-time
Product Support Specialist - Music Technology
SweetwaterFort Wayne, Indiana, United StatesFull-time
- Promoted
Community Support Specialist
BrightSpring Health ServicesFort Wayne, IN, United States$20.00 hourly
- Promoted
- New!
PATIENT SUPPORT TRANSITION SPECIALIST, INDIANAPOLIS, IN
SolventumIN, United States$100,717.00–$123,098.00 yearly
Temporary
- Promoted
- New!
IT FIELD TECHNICIAN
BrooksourceIN, United States$32.50 hourly
Full-time
- Promoted
Medical Support
US NavyFort Wayne, Indiana, USFull-time
Adjunct Faculty - IT Support
Ivy Tech Community CollegeFort WaynePart-time
Technical Support Specialist
Pro ResourcesFort Wayne, IN$17.00 hourly
Remote Office support specialist
FactoryFixFort Wayne, IN$24.00–$28.00 hourly
Remote
PRODUCT SUPPORT SPECIALIST
Teleperformance-Turbo TaxIN, United States16 hours ago
Job type
- Full-time
Job descriptionYou demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours : 8am to midnight EST ; Monday to Sunday Required Minimum Hours : 30 hours per week Peak Period : April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT April 15, 2025 : 8am-3am EST / EDT 5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th These times may be revised periodically based on business needs Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Cannot hold Gigs with Column Tax or any Intuit Vendors
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
- Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program
Experience / Skills
TEAM / LEADERSHIP SKILLS :
TECHNICAL / FUNCTIONAL SKILLS :
ANALYTICAL SKILLS :
ORGANIZATIONAL SKILLS :
KNOWLEDGE / BACKGROUND EXPERIENCE :
BEHAVIORAL COMPETENCIES
Operating Hours
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Conflict of Interest
Training Information
Duration
20 Hours
Price
79.99 USD
Course Details