It support specialist Jobs in Usa

About the Role

Are you a tech-savvy problem solver ready to kickstart your IT career? As our IT Support Specialist , you’ll be the go-to person for everything tech-related in our company. From troubleshooting to exploring new tools, setting up systems, and helping teammates work smarter, you’ll play a key role in keeping our operations running smoothly. This is your chance to gain hands-on experience and grow in a supportive, fast-paced environment.

What You’ll Do

• Support & Troubleshoot

Tackle helpdesk tickets, assist teammates with tools, and maintain the various software and hardware needs of the office.

Set up laptops for new hires, manage offboarding, and handle new software and hardware rollout.

Research and test new tools, stay updated on security prevention, and help implement best practices across the organization.

Maintain our company website with basic HTML and WordPress skills.

Work with sales departments to clean and maintain data within CRM and tracking systems as needed.

Assist in training team members on new tools and sit in on meetings to understand different departments’ needs. Work to maintain a strong relationship between the support team and the rest of the organization.

Keep track of IT assets with monthly audits, create SOPs, and help launch new tools and products.

Why You’ll Love This Job

What We’re Looking For