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- Promoted
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SYNTEGONRaleigh, North Carolina, USA- Full-time
Responsible for installation testing analyzing maintaining repairing and training on Syntegon products at customer sites. Provide customers with excellent technical customer service and ensure complete satisfaction. This position has a direct and significant impact on maintaining our customer base as well as growing new business for Syntegon.
- Provide turnkey support for startup IQ OQ and PQ on new machine installations.
- Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment.
- Coordinate development activities and upgrades related to updating and improving machine functionality.
- Provide support to customers Customer Service and Sales as required.
- Work in a cleanroom environment fully gowned. Work in tight quarters; on top and underneath equipment standing stooping kneeling and bending continuously (approx. 66% of the time).
- Maintain a flexible schedule allowing for travel on short notice. Travel extensively in North America as well as worldwide when needed. Approximately 75% travel required. Many customers are located in the Northeast must be driving distance to PA NY NJ.
- Maintain necessary machine configuration documentation during installation.
- Participate in continuous training as needed in order to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.
- Process detailed expense and trip reports on all service visits in a timely fashion.
Qualifications : BASIC REQUIREMENTS
PREFERRED QUALIFICATIONS
Additional Information :
Syntegon Technology is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives
By choice we are an Equal Opportunity Employer committed to a diverse workforce.
NOTE : All official Syntegon job postings can be found at . Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Raleigh New Richmond and Minneapolis) prior to the job offer.
The expected compensation range for this nonexempt position is between $75000 to $95000 per year based on a fulltime schedule.
Compensation for roles at Syntegon varies depending on a wide array of nondiscriminatory factors including but not limited to the specific office location role degree / credentials relevant skill set and level of relevant experience. At Syntegon compensation decisions are dependent on the facts and circumstances of each case. Total rewards at Syntegon include salary bonus (if applicable) benefits.
The welfare of our employees matters to us. Therefore Syntegon offers a generous and attractive benefits package that meets our employees needs.
Benefits :
Syntegon Technology is a proud supporter of STEM (Science Technology Engineering & Mathematics) initiatives :
By choice we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race color gender national origin ancestry religion physical or mental disability age veteran status sexual orientation gender identity or expression marital status pregnancy citizenship or any other factor protected by antidiscrimination laws.
Remote Work : Employment Type :
Fulltime
Key Skills
Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary
Experience : years
Vacancy : 1