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Stetson UniversityDallas, TX, United States- Full-time
Casa Systems, Inc. (Nasdaq : CASA) is a next-gen technology leader that supports mobile, cable, and wireline communications services providers with market leading solutions. Casa Systems’ virtualized and cloud-native software solutions modernize operators’ network architectures, expand the range of services they can offer their consumer and commercial customers, accelerate time to revenue, and reduce the TCO of their network infrastructure and operations. Casa Systems’ suite of open, cloud-native network solutions unlocks new ways for service providers to quickly build flexible networks and service offerings that maximize revenue generating capabilities. Commercially deployed in more than 70 countries, Casa Systems serves over 475 Tier 1 and regional service providers worldwide.
POSITION SUMMARY :
The Systems Engineer (Mobile) ‐ US will impact the organization by being the frontline technical voice of the customer ensuring customer requirements are developed and road mapped in Casa Systems’ products involving 3G+LTE small cell solutions, service provider Wi‐Fi, mobile packet core, security, and virtualization solutions, mobile market segment within the United States region.
KEY RESPONSIBILITIES :
- Responsible for supporting Proof of Concept, Customer Field Trial, and customer production sites
- Work with customers during detailed design phase of a project and develop customer required documentation such as CIQ, HLD, LLD
- Perform hands‐on work supporting technical lab trial, solution demo, customer field trial and customer production deployments
- Duties include executing customer acceptance plan at casa lab, customer lab or in the field and assist in troubleshooting
- Provide subject matter knowledge in the areas of virtualized 4G / 5G mobile packet core, security, and LTE small cell solutions
- Responsible for analyzing, troubleshooting, and documenting issues reported from casa labs, customer labs and customer production systems. Work closely with customers, and casa test and development team
- Aid casa development team and customer in product & feature performance compliance analysis
- Develop and execute Test Cases and MOPs for different Software Releases to the customer
- As required, relay customer requirements with account System Architect.
REQUIRED KNOWLEDGE, SKILLS, EDUCATION & EXPERIENCE :
Casa Systems, Inc. offers a great work environment, professional development, challenging careers, and competitive compensation. Casa Systems is committed to fostering a diverse workforce and inclusive work environment free from unlawful employment discrimination and without barriers to Equal Employment Opportunity (EEO).
LI-EB1
Required Skills
Required Experience