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Knowledge manager Jobs in Frisco, TX

Last updated: 7 hours ago
  • Promoted
Knowledge Manager

Knowledge Manager

Tyler TechnologiesPlano, TX, US
Full-time
Design, structure, and maintain a comprehensive knowledge base for internal and external use.Create, curate, and update knowledge articles, FAQs, troubleshooting guides, and procedural documentatio...Show moreLast updated: 1 day ago
  • Promoted
Manager

Manager

Ford's GaragePlano, TX, US
Full-time
The Restaurant Manager is responsible for the day-to-day management of the restaurant.Responsible for teaching, training, and leading all Team Members and working with entire management staff.Must ...Show moreLast updated: 1 day ago
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Distinguished Engineer - Enterprise Search and Knowledge Management

Distinguished Engineer - Enterprise Search and Knowledge Management

Capital OnePLANO, Texas, United States
Full-time +1
Distinguished Engineer - Enterprise Search and Knowledge Management.As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future o...Show moreLast updated: 1 day ago
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HEALTHCARE MANAGER (CERTIFIED DIETARY MANAGER)

HEALTHCARE MANAGER (CERTIFIED DIETARY MANAGER)

Thomas CuisineTX, United States
Full-time
Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company.We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh ea...Show moreLast updated: 1 day ago
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District Manager

District Manager

Dunkin'Plano, TX, US
Full-time
Responsible for the total operation of multiple restaurants.Supervises restaurant management and conducts meetings and store visits to ensure direction is implemented properly and all restaurants a...Show moreLast updated: 1 day ago
Manager

Manager

Hideaway PizzaPlano, TX, US
$60,000.00–$68,000.00 yearly
Full-time
In-store and New Store Training Teams.Health, Dental, and Vision Insurance | based on hours worked.Uniform | Hideaway Pizza Logo Apparel. State Highway 121 Plano TX 75024.We don’t always take oursel...Show moreLast updated: 30+ days ago
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Product Knowledge Expert

Product Knowledge Expert

Teleperformance-Turbo TaxSavannah, TX, United States
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 11 hours ago
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Product Knowledge Expert - Work from home

Product Knowledge Expert - Work from home

TurboTaxAllen, Texas
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
  • Promoted
General Manager | Store Manager

General Manager | Store Manager

The Connor GroupAustin, Texas Metropolitan Area, United States
$50,000.00–$60,000.00 yearly
Full-time
Retail, restaurant, and hospitality leaders - ready for a new career path? No industry experience or licenses required, our best associates come from a wide array of backgrounds.The Connor Group ma...Show moreLast updated: 21 days ago
Teachers at Allen Knowledge Beginnings

Teachers at Allen Knowledge Beginnings

KinderCare EducationUS-Texas-Allen
Teachers at Allen Knowledge Beginnings-(240617072701T).Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood educa...Show moreLast updated: 30+ days ago
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  • New!
MANAGER

MANAGER

Hetsel GroupTX, United States
Full-time
Cici's Pizza has over 420 locations in 32 states and we are still growing.We are looking for Assistant Managers who will have the overall responsibility for directing the daily operations of a rest...Show moreLast updated: 20 hours ago
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  • New!
MANAGER

MANAGER

Mico's Hot ChickenTX, United States
Full-time
Are you looking for the RIGHT opportunity to GROW? Here are the simple reasons you should consider joining the team at Mico's Hot Chicken. We have great pay and benefits : .This bonus is based on reac...Show moreLast updated: 20 hours ago
Manager

Manager

Soulman's Bar-B-QueAllen, TX, US
$50,000.00–$60,000.00 yearly
Full-time
Soulman’s has been serving Texas’ best bar-b-que since 1974 using timeless BBQ techniques and old family recipes.We are a family-oriented and faith-centered company that provides a positive culture...Show moreLast updated: 30+ days ago
Middle Office Knowledge Management Adoption and Integration Lead

Middle Office Knowledge Management Adoption and Integration Lead

JPMorgan Chase & Co.Plano, TX, United States
Full-time
Bring your passion for learning and improving the employee experience, using data and facts to highlight opportunities and drive progress. If you are outcome obsessed and passionate about creating p...Show moreLast updated: 30+ days ago
Networking Knowledge and Splunk Reporting and Development - Plano, TX

Networking Knowledge and Splunk Reporting and Development - Plano, TX

AIT GlobalPlano, Texas, United States
Full-time
Job Title : Networking Knowledge and Splunk Reporting and Development.Analyze current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing / norm...Show moreLast updated: 30+ days ago
  • Promoted
Subway - Manager

Subway - Manager

SubwayPlano, TX, United States
Full-time
As manager, you'll be responsible for overseeing daily operations of the restaurant.You should prioritize outstanding guest service and will be responsible for sourcing, hiring and developing team ...Show moreLast updated: 1 day ago
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Associate General Counsel

Associate General Counsel

Alternative Asset ManagerAustin, Texas Metropolitan Area, United States
Full-time
A growing hedge fund employing a multi-manager, market-neutral investment strategy that serves a diverse client base.As the first hire under the General Counsel / Chief Compliance Officer, you will p...Show moreLast updated: 3 days ago
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Handyperson - HomeResidential Property Manager / Handyman

Handyperson - HomeResidential Property Manager / Handyman

HomeResidential Property Manager / HandymanHebron, Texas, United States
Full-time +1
Job Title : Property Manager / Handyman for Residential Home .Location : Preston Hollow, Dallas, TX .Employment Type : Part-Time, with opportunity to share job with another family’s property for full t...Show moreLast updated: 7 hours ago
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  • New!
GENERAL MANAGER

GENERAL MANAGER

Urban Air Adventure ParksTX, United States
Full-time
Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, visi...Show moreLast updated: 20 hours ago
Knowledge Manager

Knowledge Manager

Tyler TechnologiesPlano, TX, US
1 day ago
Job type
  • Full-time
Job description

Description

Responsibilities

  • Knowledge Base Development :

Design, structure, and maintain a comprehensive knowledge base for internal and external use.

  • Create, curate, and update knowledge articles, FAQs, troubleshooting guides, and procedural documentation.
  • Ensure content is accurate, concise, and user-friendly.
  • Content Governance :
  • Establish and enforce standards and processes for knowledge creation, review, and publication.

  • Regularly audit knowledge assets to ensure relevance and compliance with organizational policies.
  • Monitor usage metrics and feedback to improve content quality and accessibility.
  • Collaboration & Training :
  • Work closely with support teams, subject matter experts, and product teams to identify knowledge gaps and capture essential information.

  • Train support staff on effective use of the knowledge management system.
  • Promote a culture of knowledge sharing across the organization.
  • Technology Management :
  • Select, implement, and manage knowledge management tools and platforms.

  • Integrate the knowledge base with customer support systems such as ticketing, chatbots, or CRM solutions.
  • Stay informed on industry trends and advancements in knowledge management technology.
  • Performance Analysis :
  • Track key performance indicators (KPIs) such as article usage, resolution time, and customer satisfaction to assess the impact of the knowledge base.

  • Provide regular reports and insights to stakeholders.
  • Develop and implement strategies to address performance gaps.
  • Customer-Centric Focus :
  • Ensure the knowledge base aligns with customer needs and preferences.

  • Solicit and incorporate feedback from users to improve content and usability.
  • Qualifications

  • Bachelor's degree in Information Management, Communications, or a related field.
  • 3+ years of experience in knowledge management, technical writing, or customer support roles.
  • Strong writing and editing skills, with an emphasis on clarity and organization.
  • Excellent collaboration and communication skills.
  • Analytical mindset with the ability to use data to drive decisions.
  • Key Competencies :

  • Attention to detail and commitment to quality.
  • Problem-solving and critical thinking skills.
  • Ability to manage multiple priorities and deadlines.
  • Customer-focused approach to content development.