Learning consultant Jobs in Buffalo, NY

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Overview

The Learning and Development Partner will be responsible for assessment, design, development and implementation of learning for associates as well as supporting the training needs for human resources, organizational development and change management initiatives. This person will lead our compliance training and ensure new associates are completing their requirements.

They will have a strong focus on e-learning but will also facilitate virtual and in-person learning sessions. They may serve on corporate project teams to evaluate learning needs and coordinate the development and delivery of appropriate training. This person will serve as the administrator and champion for the Learning Management System (LMS).

The Learning and Development Partner will also lead the cross functional learning council to ensure synergy and efficiency of training across the organization and family of companies. They will support our DEI efforts and associate engagement initiatives.

Qualifications

Bachelor’s degree required. Master’s degree in business or adult education preferred. An additional four (4) years of experience will be considered in lieu of degree.

Three (3) years of corporate training experience required; health insurance industry / knowledge of insurance products preferred.

High level knowledge of Microsoft 365 applications required.

Experience in creating and facilitating high impact, department specific and corporate-wide training initiatives from concept through implementation.

Strong digital course design skills. Familiarity with e-learning tools (Articulate) preferred.

Instructional design experience.

Excellent communication and facilitation skills.

Ability to manage multiple projects and prioritize / organize in a fast-paced environment with minimal supervision.

Knowledge of change management principles and application preferred.

Ability to collaborate with many segments / levels of the associate population including IT, senior leaders, communications, middle-managers, and front-line associates.

Strong aptitude to learn and adopt new technology and create digital learning tools.

Proven examples of displaying the IH values : Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.

Essential Accountabilities

Organizational Technology Learning

Assess global technology learning needs across diverse segments of the associate population and deploy appropriate learning tools including both digital and live learning.

Build, organize, maintain, and deploy technology learning content via most appropriate applications (e.g., Workday, Microsoft 365).

Stay abreast of the latest technology changes that impact associates and develop appropriate tools to prepare for changes and enhancements.

Serve as primary Workday Learning administrator and Workday Training Coordinator. Actively engage with Workday Community and monitor enhancements and their application. Work with HRIS team on upgrades.

Design and deploy change management tactics and programs to drive digital adoption.

Consult with departments on their technology needs to drive efficiency, collaboration, communication, and connection.

Collaborate with IT, COE, and other technology departments on global system implementations to develop change management and learning plans.

Regulatory / Required Learning

Work with the Compliance department and other department leaders to develop, administer and track regulatory required training.

Update and maintain all regulatory training SOPs.

Consult and collaborate with other departments as needed to develop and administer required training for associates.

Continually look for ways to improve the effectiveness and efficiency of managing required learning.

Human Resources Collaboration and Support

Collaborate with onboarding team on updating new hire training materials and required training modules.

Work closely with other members of the human resources team to develop communication and learning around human resources practices, policies, and programs.

Work with HRIS to maintain departmental intranet page.

Strategic Initiatives / Corporate Training

Assist in the development and implementation of training to support corporate strategic priorities and other organizational-wide initiatives.

Participate on project teams and corporate associate engagement initiatives.

Work with the other Talent Engagement team members to design, deliver and implement learning across the entire family of companies.

Immigration or work visa sponsorship will not be provided for this position

Hiring Compensation Range : $65,000 - $85,000 annually

Compensation may vary based on factors including but not limited to skills, education, location and experience.

In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here () for additional EEO / AAP or Reasonable Accommodation information.

Current Associates must apply internally via the Job Hub app.

The Independent Health Family of Companies, headquartered in Buffalo, NY, serves nearly 400,000 members and provides innovative health care products and benefits designed to engage consumers in their health and well-being. Established in 1980, our comprehensive portfolio includes Pharmacy Benefit Dimensions, Reliance Rx, Nova Healthcare Administrators, Care for You and the Independent Health Foundation.

Our culture sets us apart. Our core values drive who we are and the work we do. As a member of our family, you’re part of something special, in your work and in the community.

We understand and appreciate that everyone has unique experiences, perspectives and identities which is why we pledge to create a safe space where all people and ideas are welcomed. We are here to continue learning and to generate important dialog.

We are committed to doing what matters most - reaching out, working together, and caring for our community. A healthy community benefits everyone who lives in it. You too can be part of making difference in the lives of others, together we achieve so much more. Please click here () to view our Community Reports.

Apply today and join us on the journey to a happier, healthier, and more inclusive community.

We are a drug-free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. An applicant for employment in need of an accommodation to participate in the application and recruitment process should contact Human Resources at : [email protected] or Human Resources, 511 Farber Lakes Drive, Williamsville, NY 14221.

Please note, we do not accept unsolicited resumes. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.