Learning specialist Jobs in Mesa, AZ

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary :

The Operations Technical Learning Specialist will develop and execute internal learning programs on the Business Process Management team. This position will positively impact the entire department by collaborating with management, product managers, Commercial Loan Operations Services, Trade Service Operations, Payment Operations, PAS, and Treasury and Derivative operations SMEs. Responsible for designing, facilitating technical training for all key systems and tools, product / launch enhancements, new hire, and ongoing learning needs. This position will use scalable solutions and quantifiable metrics rolling into an Executive Dashboard to demonstrate a change in behavior or lift.

Major Responsibilities :

75% Develop Training Content and Facilitate a "world class" training experience

• Using proven advanced instructional design and adult learning skills you will design, develop, execute, and measure technical learning programs that support business strategies to internal Operations employees.
• Content may include product launches / enhancements, process documentation updates, data quality, new hire onboarding, proprietary systems, and tools to develop appropriate curricula.
• Training delivery methods include WebEx webinars, Teams, classroom facilitation, virtual learning, and eLearning using Articulate 360 and Camtasia.
• Assess program effectiveness using relevant metrics, and correlate metrics with the learning objectives. Use results to report on trends and continuously improve quality.
• Research and implement competitive learning methodologies, delivery methods, and technologies that boost adult learning engagement and retention sharing with team members.
• Manage training-related resources in various libraries (WebEx, Jive, SharePoint, Teams, etc.). Manage potential risks related to access to learning content, and implement controls as needed. Abide by Bank's policies regarding data security and privacy.
• Create and manage curriculums for our internal LMS called LEAP.

25% Effective Partnering, Team Building, Professional Stature

Qualifications :

The typical base pay range for this role is between $88K - $135K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and / or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.