Leasing agent Jobs in Chandler, AZ

The Leasing Agent is a dynamic sales professional responsible for converting prospects into residents through active engagement and superior customer service. This role focuses on managing the full sales cycle from initial contact through lease execution, while ensuring compliance with all local, state, and federal laws, as well as company policies and procedures. The position requires an active real estate license and reports to the Leasing Manager or Senior Leasing Manager.

Schedule

Full-time position working Tuesday through Saturday, 9am - 6pm CST, with rotating Monday assignments as needed during peak leasing season. Evening hours may be required as business needs demand.

Core Responsibilities

Lead Management & Sales

Actively engage with prospects and applicants through multiple communication channels including phone, SMS, email, and chat box

Demonstrate strong sales techniques and objection handling to maximize conversion rates

Guide prospects through the self-touring process using Rently smart lock technology

Help prospects identify suitable homes based on their requirements and preferences

Maintain detailed prospect interactions in the company's CRM system

Meet or exceed established conversion metrics and Service Level Agreements (SLAs)

Application Processing

Actively manage the application pipeline to maximize conversion rates while maintaining quality control standards

Review and validate applicant information through modern verification systems to ensure accuracy and completeness

Familiarity of Plaid and other digital verification tools for ID and income verification, with ability to process traditional documentation when required

Review screening results against company policies and guidelines, escalating exception requests with proper documentation when needed

Proactively work the application pipeline to minimize processing time and maintain high conversion rates while ensuring compliance

Drive application completion through proactive communication and follow-up with applicants at each stage of the process

Lease Execution

Execute resident leases using standardized company documents and addendums

Ensure accuracy and completeness of all lease documentation

Guide new residents through the move-in process

Marketing & Property Presentation

Submit property listings corrections and timely updates to central property marketing team for temporary removal or reactivation of properties as needed

Maintain comprehensive knowledge of available inventory and market conditions to effectively guide prospects and provide valuable insights to leadership

Required Qualifications

Active Real Estate License

1-2 years of sales / marketing experience in the Property Management industry highly preferred

Current and valid driver's license

Excellent communication and interpersonal skills

Strong sales ability and customer service orientation

Advanced computer proficiency with emphasis on CRM and property management software

Experience with Yardi and Salesforce preferred but not required

Proficiency with Microsoft Office (Outlook, Excel, Word)

Ability to multi-task in a fast-paced environment

Strong attention to detail and organizational skills

Adaptable to new technology and software platforms

Work Environment

This role operates primarily in a professional office environment.

Regular computer and phone work in an office setting

Occasional field visits to company assets as required by management

Ability to move around the office and properties when needed

Primary use of computers and modern telecommunications equipment

Employment Type : Full Time

Bonus / Commission : No