Sparkling Craft Inc is a leading provider of maintenance and facilities management services, specializing in high-quality plumbing solutions for a diversified client base across the United States. As part of our commitment to service excellence, we are seeking experienced and licensed Field Service Technicians to join our team.
Job Description :
As a Plumbing Field Service Technician , you will perform on-site maintenance, repairs, and installations for both residential and commercial clients. This role demands a blend of technical expertise, problem-solving abilities, and exceptional customer service skills to ensure systems function safely and efficiently.
Responsibilities :
Conduct planned maintenance, inspections, and repairs on plumbing systems.
Diagnose and troubleshoot issues in plumbing systems accurately.
Install, repair, and replace plumbing fittings and components as required.
Adhere to safety protocols and industry regulations while on-site.
Communicate effectively with clients, explaining services and providing recommendations to resolve issues.
Maintain accurate records of service calls, completed work, and parts used.
Collaborate with team members and supervisors to ensure timely and satisfactory project completion.
Stay updated on industry advancements and best practices to improve job performance.
Requirements :
Valid and current plumbing license in the state(s) of operation.
Proven experience as a Field Service Technician, preferably in plumbing roles.
Strong technical knowledge and hands-on experience in diagnosing and repairing plumbing systems.
Ability to work independently and prioritize tasks in a fast-paced environment.
Excellent communication and interpersonal skills with a customer-first approach.
Valid drivers license with a clean driving record.
Willingness to travel to multiple job sites within the designated service region.
Physical capability to handle and move heavy equipment and work in various environments.